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Reader surveys and indicators of library statistics serving library performance evaluation and improvement of service quality on the example of the National Library of Estonia (title)
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book article
Raamatukogustatistika näitajad ja lugejaküsitlused raamatukogutöö tulemuslikkuse hindamise ning teenuste kvaliteedi parendamise teenistuses : Eesti Rahvusraamatukogu näitel
Jõgi, Margit
;
Kont, Kate-Riin
Teenuse kvaliteet - raamatukogutöö tulemuslikkuse näitaja = Service quality - library performance indicator
2009
/
lk. 151-181 : ill
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keyword
22
1.
library service
2.
dynamic-link library (DLL)
3.
Ebook library
4.
Estonian Academy of Music and Theatre Library
5.
instagram and library
6.
instagram and university library
7.
library
8.
library argument
9.
library history
10.
library management
11.
library services
12.
library skills
13.
library system
14.
logic cell library
15.
marketing and library
16.
marketing and university library
17.
private library
18.
python library
19.
social media marketing and library
20.
social media marketing and university library
21.
synthese library
22.
Tallinn University of Technology Library
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