• Evaluating the impact of artificial intelligence technologies in public services : towards an assessment frameworkNoordt, Colin Pascal van; Misuraca, GianlucaICEGOV '20 : proceedings of the 13th International Conference on Theory and Practice of Electronic Governance : Athens, Greece, September 23-25, 20202020 / p. 8-16 https://doi.org/10.1145/3428502.3428504 https://www.scopus.com/sourceid/11600154611 https://www.scopus.com/record/display.uri?eid=2-s2.0-85095975590&origin=resultslist&sort=plf-f&src=s&sid=76d0c5af530a2aebd9a5d9b99775767c&sot=b&sdt=b&s=TITLE-ABS-KEY%28%22the+impact+of+artificial+intelligence+technologies+in+public%22%29&sl=34&sessionSearchId=76d0c5af530a2aebd9a5d9b99775767c&relpos=1