• Classification of supplay chain practices according to customer values in automotive industryMaleki, Meysam; Liiv, Innar; Ševtšenko, Eduard; Cruz-Machado, V.Proceedings of the 8th International Conference of DAAAM Baltic Industrial Engineering, 19-21st April 2012, Tallinn, Estonia. 22012 / p. 542-547 : ill
• Comparative analysis of customer value dimensionsMaleki, Meysam; Ševtšenko, Eduard; Cruz-Machado, VirgilioInzinerine ekonomika = Engineering economics2013 / p. 488-495 https://inzeko.ktu.lt/index.php/EE/article/view/3241 https://doi.org/10.5755/j01.ee.24.5.3241 https://www.scopus.com/sourceid/19200157025 https://www.scopus.com/record/display.uri?eid=2-s2.0-84920940537&origin=resultslist&sort=plf-f&src=s&sot=b&sdt=b&s=DOI%2810.5755%2Fj01.ee.24.5.3241%29&sessionSearchId=cd64ce411d818e3304406c7bf07ccfcb https://jcr.clarivate.com/jcr-jp/journal-profile?journal=INZ%20EKON&year=2013 https://www.webofscience.com/wos/woscc/full-record/WOS:000329442000011
• The construct of value in knowledge-intensive business service from customer's perspective : an example of a long-term training activityKukk, Jana; Leppiman, AnuAgronomy research2016 / p. 91-108 : ill http://agronomy.emu.ee/wp-content/uploads/2016/05/Vol14No1-1.pdf https://www.scopus.com/sourceid/21100201050 https://www.scopus.com/record/display.uri?eid=2-s2.0-84969963370&origin=inward&txGid=edf7ab70cc9353a14315e58c32c38841
• Customer journey value : a conceptual frameworkHollebeek, Linda Desiree; Urbonavicius, Sigitas; Sigurdsson, Valdimar; Arvola, Rene; Clark, Moira K.Journal of creating value2023 / p. 8-26 https://doi.org/10.1177/23949643231157155 https://www.scopus.com/sourceid/21101041707 https://www.scopus.com/record/display.uri?eid=2-s2.0-85161312379&origin=inward&txGid=c9a7f34ab1f7ce24c3cc34636b1a01f0 https://www.webofscience.com/wos/woscc/full-record/WOS:001107529300008
• Customer value, customer engagement, and customer-based brand equity in the context of a digital payment appBapat, Dhananjay; Hollebeek, Linda DesireeMarketing Intelligence & Planning2023 / p. 837 - 853 https://doi.org/10.1108/MIP-09-2022-0417 https://www.scopus.com/sourceid/144670 https://www.scopus.com/record/display.uri?eid=2-s2.0-85168151652&origin=inward&txGid=170b513f963e2594ea4322640d2986c3 https://jcr.clarivate.com/jcr-jp/journal-profile?journal=MARK%20INTELL%20PLAN&year=2023 https://www.webofscience.com/wos/woscc/full-record/WOS:001048824500001