Karahasanović, A., Hollebeek, L. D., Chasanidou, D., Gurau, C.

full record print

Temporality of customer engagement in service innovation : a theoretical model

author

Karahasanovic, Amela

Hollebeek, Linda Desiree

Chasanidou, Dimitra

Gurau, Calin

statement of authorship

Amela Karahasanović, Linda D. Hollebeek, Dimitra Chasanidou and Calin Gurau

source

Handbook of research on customer engagement

location of publication

Cheltenham

publisher

Edward Elgar Publishing

year of publication

2019

pages

p. 376–390 : ill

series

Research Handbooks in Business and Management series

url

https://doi.org/10.4337/9781788114899

ISBN

978-1-78811-488-2

notes

Bibliogr. p. 387-390

TalTech department

ärikorralduse instituut

language

inglise

Märksõnad ja võtmesõnad

subject term

kliendisuhted

kliendisuhete juhtimine

teenuste juhtimine

innovatsioonid

Reserch Group

Marketing research group

Karahasanović, A., Hollebeek, L. D., Chasanidou, D., Gurau, C. Temporality of customer engagement in service innovation : a theoretical model // Handbook of research on customer engagement. Cheltenham : Edward Elgar Publishing, 2019. p. 376–390 : ill. (Research Handbooks in Business and Management series). https://doi.org/10.4337/9781788114899