eGovernance and online service delivery in EstoniaMeyerhoff Nielsen, Mortendg.o 2017 : the proceedings of the 18th Annual International Conference on Digital Government Research : Innovations and Transformations in Government : June 7-9, 2017, Staten Island, NY, USA2017 / p. 300-309 : ill https://doi.org/10.1145/3085228.3085284