A Conceptual framework for effective appropriation of proactive public e-servicesSirendi, Regina; Mendoza, Antonette; Barrier, Mariane; Taveter, Kuldar; Sterling, LeonAbstracts of Papers Presented at the 18th European Conference on DigitalGovernment ECDG 2018 : Hosted By University of Santiago de Compostela, Spain, 25 - 26 October 20182018 / p. 23-24 https://www.academic-conferences.org/download/21774/

A Conceptual framework for effective appropriation of proactive public e-servicesSirendi, Regina; Mendoza, Antonette; Barrier, Mariane; Taveter, Kuldar; Sterling, LeonProceedings of the 18th European Conference on Digital Government (ECDG2018) : University of Santiago de Compostela, Spain, 25-26 October 20182018 / p. 213-221 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85059288603&partnerID=40&md5=d9349febf052a06c13e3cda8b0f9657b