Clearing the existing fog over the smart sustainable city concept: highlighting the importance of governanceSchuch de Azambuja, Luiza; Pereira, Gabriela Viale; Krimmer, Robert JohannesProceedings of the 13th International Conference on Theory and Practice of Electronic Governance : ICEGOV 2020, 23-25 September, 2020 : Online Conference2020 / p. 628–637 https://doi.org/10.1145/3428502.3428595 Conference proceedings at Scopus Article at Scopus

Facilitating cross-sectoral digital product developmentSoe, Ralf-MartinProceedings of the 13th International Conference on Theory and Practice of Electronic Governance : ICEGOV 2020, 23-25 September, 2020 : Online Conference2020 / p. 795-798 https://doi.org/10.1145/3428502.3428623 Conference proceedings at Scopus Article at Scopus

Identifying design principles for proactive services through systematically understanding the reactivity-proactivity spectrumErlenheim, Regina; Draheim, Dirk; Taveter, KuldarProceedings of the 13th International Conference on Theory and Practice of Electronic Governance : ICEGOV 2020, 23-25 September, 2020 : Online Conference2020 / p. 452–458 https://doi.org/10.1145/3428502.3428572 Conference Proceedings at Scopus Article at Scopus

Smart city collaboration model : A case study of university-city collaborationSarv, Lill; Kibus, Kristel; Soe, Ralf-MartinProceedings of the 13th International Conference on Theory and Practice of Electronic Governance : ICEGOV 2020, 23-25 September, 2020 : Online Conference2020 / p. 674−677 https://doi.org/10.1145/3428502.3428601 Conference Proceedings at Scopus Article at Scopus

The use of AI in public services : results from a preliminary mapping across the EUMisuraca, Gianluca; Noordt, Colin Pascal van; Boukli, AnysProceedings of the 13th International Conference on Theory and Practice of Electronic Governance : ICEGOV 2020, 23-25 September, 2020 : Online Conference2020 / p. 90-99 https://doi.org/10.1145/3428502.3428513 Conference Proceedings at Scopus Article at Scopus