Brand engagement and experience in online servicesKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rahman, ZillurJournal of services marketing2020 / p. 163−175 https://doi.org/10.1108/JSM-03-2019-0106 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

From agility to advocacy: exploring how gender moderates the impact of social media agility on brand trust and influencing behaviorBozkurt, Siddik; Sarp, Serap; Gligor, David; Hollebeek, Linda DesireeJournal of marketing analytics2026 https://doi.org/10.1057/s41270-026-00484-0