Theoretical rigor of customer experience scales: a systematic review and a roadmap for researchersHollebeek, Linda; Sarstedt, Marko; Menidjel, Choukri; Urbonavicius, Sigitas; Dikcius, VytautasMarketing intelligence and planning2024 / p. 1464-1493 : ill https://doi.org/10.1108/MIP-06-2024-0413 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS