Customisation of excellence models and assessment schemes, considering sectoral specificsTammaru, Tiia; Kiitam, AndresProceedings of the 9th International Conference of DAAAM Baltic Industrial Engineering, 24-26th April 2014, Tallinn, Estonia2014 / p. 207-212 : ill

Impact of application of excellence models on organizational performanceKiitam, Andres; Tammaru, TiiaProceedings of the 8th International Conference of DAAAM Baltic Industrial Engineering, 19-21st April 2012, Tallinn, Estonia. 12012 / p. 152-157 : ill