Changing public service delivery : learning in co-creationVoorberg, William; Bekkers, Victor; Timeus, Krista; Tõnurist, Piret; Tummers, LarsPolicy and Society2017 / p. 178-194 : ill https://doi.org/10.1080/14494035.2017.1323711

Citizen-oriented digital transformation in the public sectorMergel, Ines; Kattel, Rainer; Lember, Veiko; McBride, Keegan David Braundg.o 18 : Proceedings of the 19th Annual International Conference on Digital Government Research : Governance in the Data Age : Delft, Netherlands, May 30-June 01, 20182018 / art. 122, 3 p https://doi.org/10.1145/3209281.3209294 Conference proceedings at Scopus Article at Scopus Article at WOS

Client's willingness for co-creation of a service on the example of KIBSKukk, Jana; Leppiman, AnuInternational Conference : Entrepreneurship and Innovation as Key Drivers of Regional Development : Ventspils, Latvia, 15-16 July 2013 : conference materials, abstract book2013 / p. 14

Co-Creation for the reduction of uncertainty in financial governance : the case of monetary authority of SingaporeMikheeva, Olga; Tõnurist, PiretHalduskultuur: The Estonian journal of administrative culture and digital governance2019 / p. 60-80 https://www.ester.ee/record=b2157203*est https://doi.org/10.32994/hk.v19i2.199 Journal metrics at Scopus Article at Scopus

Co-creation of service recovery and post-recovery responses : the impact of cultural values orientations and outcome favorabilityNik Bakhsh, NaghmehJournal of service science research2019 / p. 133−155 https://doi.org/10.1007/s12927-019-0007-4

Creative Industries as Key Partners for Blue and Green Growth in the Baltic Sea Region : A Modern Guide Towards Sustainable Regional (Cross)Innovation in SMEsGerlitz, Laima; Meyer, Christopher; Hack, Achim; Prause, Gunnar KlausManaging Knowledge in Uncertain Times : IFKAD 2021 : proceedings2021 / p. 2015–2035 https://www.ifkad.org/proceedings-eBooks/eBook-ifkad-2021/

Does co-creation impact public service delivery? The importance of state and governance traditionsVoorberg, William; Bekkers, Victor; Flemig, Sophie; Timeus, Krista; Tõnurist, Piret; Tummers, LarsPublic money & management2017 / p. 365-372 : tab https://doi.org/10.1080/09540962.2017.1328798

A framework for data-driven public service co-productionToots, Maarja; McBride, Keegan David Braun; Kalvet, Tarmo; Krimmer, Robert JohannesElectronic Government : 16th IFIP WG 8.5 International Conference : EGOV 2017, St. Petersburg, Russia, September 4-7, 2017 : proceedings2017 / p. 264-275 : ill https://doi.org/10.1007/978-3-319-64677-0_22

From product centred design to value centred design : understanding the value-systemRandmaa, Merili; Howard, Thomas; Otto, TaunoProceedings of the 8th International Conference of DAAAM Baltic Industrial Engineering, 19-21st April 2012, Tallinn, Estonia. 22012 / p. 548-554 : ill

How does open government data driven co-creation occur? Six factors and a ‘perfect storm’; insights from Chicago's food inspection forecasting modelMcBride, Keegan David Braun; Aavik, Gerli; Toots, Maarja; Kalvet, Tarmo; Krimmer, Robert JohannesGovernment information quarterly2019 / 10 p. : ill https://doi.org/10.1016/j.giq.2018.11.006 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

ICT-driven co-creation in the public sector : drivers, barriers and success strategies [Online resource]Toots, MaarjaElectronic Government and Electronic Participation : joint proceedings of ongoing research, PhD papers, posters and workshops of IFIP EGOV and ePart 20162016 / p. 368-375 http://dx.doi.org/10.3233/978-1-61499-670-5-368

Joint Business-to-Business recovery management : the moderating role of locus of failureNik Bakhsh, Naghmeh; Riivits-Arkonsuo, IiviAgronomy research2021 / p. 1602–1616 https://doi.org/10.15159/AR.21.105 Journal metrics at Scopus Article at Scopus

La capacité technologique dans le secteur public : le cas de l’EstonieLember, Veiko; Kattel, Rainer; Tõnurist, PiretRevue internationale des sciences administratives2018 / p. 221-239 https://doi.org/10.3917/risa.842.0221

Open data as enabler of public service co-creation : exploring the drivers and barriersToots, Maarja; McBride, Keegan David Braun; Kalvet, Tarmo; Krimmer, Robert JohannesProceedings of the 7th International Conference for E-Democracy and Open Government CeDEM17 : Danube University Krems, Krems, Austria, 17-19 May 20172017 / p. 102-112 : tab https://doi.org/10.1109/CeDEM.2017.12

Open government data driven co-creation : moving towards citizen-government collaborationMcBride, Keegan David Braun; Toots, Maarja; Kalvet, Tarmo; Krimmer, Robert JohannesElectronic Government : 17th IFIP WG 8.5 International Conference : EGOV 2018, Krems, Austria, September 3–5, 2018 : proceedings2018 / p. 184-195 : ill https://doi.org/10.1007/978-3-319-98690-6_16 Conference Proceedings at Scopus Article at Scopus Conference Proceedings at WOS Article at WOS

OpenGovIntelligence framework - first release. OpenGovIntelligence Deliverable 2.1 [Online resource]Kalampokis, Evangelos; Tarabanis, Konstantinos2016 http://www.opengovintelligence.eu/downloads/deliverables/OGI_D2.1%20OpenGovIntelligence%20framework%201st%20release_v0.1.pdf

The role of linked open statistical data in public service co-creationMcBride, Keegan David Braun; Matheus, Ricardo; Toots, Maarja; Kalvet, Tarmo; Krimmer, Robert JohannesICEGOV2018 : proceedings of the 11th International Conference on Theory and Practice of Electronic Governance : 4 - 6 April 2018, Galway, Ireland2018 / p. 679-681 https://doi.org/10.1145/3209415.3209446 Conference proceedings at Scopus Article at Scopus Article at WOS

Smart systems of innovation for smart places : Challenges in deploying digital platforms for co-creation and data-intelligencePanori, Anastasia; Kakderi, Christina; Komninos, Nicos; Fellnhofer, Katharina; Reid, Alasdair; Mora, LucaLand use policy2021 / art. 104631, 9 p https://doi.org/10.1016/j.landusepol.2020.104631

The construct of value in knowledge-intensive business service from customer's perspective : an example of a long-term training activityKukk, Jana; Leppiman, AnuAgronomy research2016 / p. 91-108 : ill http://agronomy.emu.ee/wp-content/uploads/2016/05/Vol14No1-1.pdf

The potential impacts of digital technologies on co-production and co-creationLember, Veiko; Brandsen, Taco; Tõnurist, PiretPublic management review2019 / p. 1665-1686 https://doi.org/10.1080/14719037.2019.1619807 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

Tourism-based customer engagement : the construct, antecedents, and consequencesRather, Raouf Ahmad; Hollebeek, Linda Desiree; Islam, Jamid UlThe service industries journal2019 / p. 519-540 https://doi.org/10.1080/02642069.2019.1570154 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS