Capability development - no path, response to competition : the cross-case of Google, Ericsson, Microsoft and NokiaRungi, Mait; Kolk, AlarProceedings of the 2012 IEEE International Conference on Industrial Engineering and Engineering Management2012 / p. 689-693 Capability development - no path, response to competition : the cross-case of Google, Ericsson, Microsoft and NokiaRungi, Mait; Kolk, AlarIEEM2012 : 2012 IEEE International Conference on Industrial Engineering and Engineering Management : 10 to 13 December 2012, Hong Kong, Hong Kong Convention and Exhibition Centre : [abstracts]2012 / p. 54