Designing a business service experience : customer's perspective on value co-creation
Kukk, Jana
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Pohjola, Anneli
Research in economics and business : Central and Eastern Europe
2014
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Old-age digital exclusion as a policy challenge in Estonia and Finland
Leppiman, Anu
;
Riivits-Arkonsuo, Iivi
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Pohjola, Anneli
Social Exclusion in Later Life: Interdisciplinary and Policy Perspectives
2021
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p. 464−477
https://www.amazon.com/Social-Exclusion-Later-Life-Interdisciplinary/dp/3030514056
https://doi.org/10.1007/978-3-030-51406-8_32