Handbook of research on customer engagement
2019
https://www.ester.ee/record=b5290824*est
https://doi.org/10.4337/9781788114899
Special Issue : Engaging Customers in an Evolving Technological Environment
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European Journal of Marketing
2019
https://www.emerald.com/insight/publication/issn/0309-0566/vol/53/iss/9