The potential of design thinking and total quality management in creating public value
Vinni, Rauno
NISPAcee journal of public administration and policy
2021
/
24 p.
https://doi.org/10.2478/nispa-2021-0011
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Use of excellence models as a tool for benchlearning and knowledge management
Tammaru, Tiia
;
Kiitam, Andres
Proceedings of the 10th International Conference of DAAAM Baltic Industrial Engineering, 12-13th May 2015, Tallinn, Estonia
2015
/
p. 199-204