Exploring and validating social identification and social exchange-based drivers of hospitality customer loyalty
Rather, Raouf Ahmad
;
Hollebeek, Linda Desiree
International journal of contemporary hospitality management
2019
/
p. 1432-1451
https://doi.org/10.1108/IJCHM-10-2017-0627
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Service innovativeness and tourism customer outcomes
Hollebeek, Linda Desiree
;
Rather, Raouf Ahmad
International journal of contemporary hospitality management
2019
/
p. 4227-4246 : ill
https://doi.org/10.1108/IJCHM-03-2018-0256
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