Crisis management in the public sector in times of COVID-19 : insights from PeruDurst, Susanne; Acuache, Mariano Martin Genaro Palacios; Gerstlberger, Wolfgang DieterCrisis management for small and medium-sized enterprises (SMEs) : strategies for external crises2022 / p. 119-140https://doi.org/10.1007/978-3-030-91727-2_9