Challenges of generative AI chatbots in public services - an integrative review
Dreyling III, Richard Michael
;
Koppel, Tarmo
;
Tammet, Tanel
;
Pappel, Ingrid
SSRN
2024
/
11 p
https://doi.org/10.2139/ssrn.4850714
Generative artificial intelligence (GenAI) revolution : a deep dive into GenAI adoption
Kumar, Aman
;
Shankar, Amit
;
Hollebeek, Linda Desiree
;
Behl, Abhishek
;
Lim, Weng Marc
Journal of Business Research
2025
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art. 115160
https://doi.org/10.1016/j.jbusres.2024.115160
https://www.scopus.com/sourceid/20550
https://www.scopus.com/pages/publications/85214228464?origin=resultslist
https://jcr.clarivate.com/jcr-jp/journal-profile?journal=J%20BUS%20RES&year=2024
https://www.webofscience.com/wos/woscc/full-record/WOS:001398724700001