Customer engagement in the service context : An empirical investigation of the construct, its antecedents and consequences
author
Islam, Jamid Ul
Hollebeek, Linda Desiree
Rahman, Zillur
statement of authorship
Jamid Ul Islam, Linda D. Hollebeek, Zillur Rahman, Imran Khan, Aaleya Rasool
source
Journal of retailing and consumer services
journal volume number month
vol. 50
year of publication
2019
pages
p. 277-285
url
https://doi.org/10.1016/j.jretconser.2019.05.018
subject term
teeninduskvaliteet
klienditeenindus
brändid
sugupooled
keyword
customer engagement
service quality
brand experience
repatronage intent
gender
ISSN
0969-6989
notes
Bibliogr.: 117 ref
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
https://www.scopus.com/sourceid/22992
https://www.scopus.com/record/display.uri?eid=2-s2.0-85066236264&origin=inward&txGid=4ac79c5c9964894b690e4463386ee25e
WOS
https://jcr.clarivate.com/jcr-jp/journal-profile?journal=J%20RETAIL%20CONSUM%20SERV&year=2022
https://www.webofscience.com/wos/woscc/full-record/WOS:000471928200030
category (general)
Business, management and accounting
Äri, juhtimine ja raamatupidamine
category (sub)
Business, management and accounting. Marketing
Äri, juhtimine ja raamatupidamine. Turundus
quartile
Q1
TalTech department
ärikorralduse instituut
language
inglise
Reserch Group
Marketing research group