Bringing service design thinking into the public sector to create proactive and user-friendly public services
author
statement of authorship
Regina Sirendi and Kuldar Taveter
source
HCI in Business, Government, and Organizations : Information Systems : third International Conference, HCIBGO 2016 held as part of HCI International 2016, Toronto, Canada, July 17-22, 2016 : proceedings. Part II
location of publication
[Cham]
publisher
year of publication
pages
p. 221-230 : ill
series
Lecture notes in computer science ; 9752
conference name, date
3rd International Conference on HCI in Business, Government, and Organizations, HCIBGO 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016, 17-22 July 2016
conference location
Toronto
subject term
kvartiil
category (general)
keyword
ISSN
0302-9743
ISBN
978-3-319-39398-8
notes
Bibliogr. p. 229-230
scientific publication
teaduspublikatsioon
classifier
TTÜ department
language
inglise
Sirendi, R., Taveter, K. Bringing service design thinking into the public sector to create proactive and user-friendly public services // HCI in Business, Government, and Organizations : Information Systems : third International Conference, HCIBGO 2016 held as part of HCI International 2016, Toronto, Canada, July 17-22, 2016 : proceedings. Part II. [Cham] : Springer, 2016. p. 221-230 : ill. (Lecture notes in computer science ; 9752).