Bringing service design thinking into the public sector to create proactive and user-friendly public services
author
statement of authorship
Regina Sirendi and Kuldar Taveter
source
HCI in Business, Government, and Organizations : Information Systems : third International Conference, HCIBGO 2016 held as part of HCI International 2016, Toronto, Canada, July 17-22, 2016 : proceedings. Part II
location of publication
[Cham]
publisher
year of publication
pages
p. 221-230 : ill
series
Lecture notes in computer science ; 9752
conference name, date
3rd International Conference on HCI in Business, Government, and Organizations, HCIBGO 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016, 17-22 July 2016
conference location
Toronto
ISSN
0302-9743
ISBN
978-3-319-39398-8
notes
Bibliogr. p. 229-230
scientific publication
teaduspublikatsioon
TTÜ department
language
inglise
subject term
keyword
kvartiil
classifier
category (general)
Sirendi, R., Taveter, K. Bringing service design thinking into the public sector to create proactive and user-friendly public services // HCI in Business, Government, and Organizations : Information Systems : third International Conference, HCIBGO 2016 held as part of HCI International 2016, Toronto, Canada, July 17-22, 2016 : proceedings. Part II. [Cham] : Springer, 2016. p. 221-230 : ill. (Lecture notes in computer science ; 9752).