Bringing service design thinking into the public sector to create proactive and user-friendly public services
vastutusandmed
Regina Sirendi and Kuldar Taveter
allikas
HCI in Business, Government, and Organizations : Information Systems : third International Conference, HCIBGO 2016 held as part of HCI International 2016, Toronto, Canada, July 17-22, 2016 : proceedings. Part II
ilmumiskoht
[Cham]
kirjastus/väljaandja
ilmumisaasta
leheküljed
p. 221-230 : ill
seeria-sari
Lecture notes in computer science ; 9752
konverentsi nimetus, aeg
3rd International Conference on HCI in Business, Government, and Organizations, HCIBGO 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016, 17-22 July 2016
konverentsi toimumispaik
Toronto
kvartiil
kategooria (üld)
kategooria (alam)
võtmesõna
ISSN
0302-9743
ISBN
978-3-319-39398-8
märkused
Bibliogr. p. 229-230
teaduspublikatsioon
teaduspublikatsioon
klassifikaator
TTÜ struktuuriüksus
keel
inglise
Sirendi, R., Taveter, K. Bringing service design thinking into the public sector to create proactive and user-friendly public services // HCI in Business, Government, and Organizations : Information Systems : third International Conference, HCIBGO 2016 held as part of HCI International 2016, Toronto, Canada, July 17-22, 2016 : proceedings. Part II. [Cham] : Springer, 2016. p. 221-230 : ill. (Lecture notes in computer science ; 9752).