From customer-, to actor-, to stakeholder engagement: taking stock, conceptualization, and future directions
author
Hollebeek, Linda Desiree
Kumar, Virender
Srivastava, Rajendra K.
statement of authorship
Hollebeek, Linda D.; Kumar, V.; Srivastava, Rajendra K.
source
Journal of Service Research
publisher
SAGE Publications
journal volume number month
Vol. 25, 2
year of publication
2022
pages
p. 328-343
url
https://doi.org/10.1177/1094670520977680
subject term
kliendid
huvigrupid
teenuste disain
keyword
actor engagement
customer engagement
S-D logic
Stakeholder engagement
stakeholder theory
ISSN
1094-6705
notes
Bibliogr.: 106 ref
Open Access
Open Access
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
https://www.scopus.com/sourceid/144974
https://www.scopus.com/record/display.uri?eid=2-s2.0-85097985281&origin=inward&txGid=935ee7138de4eee3d8cd033418e8369f
WOS
https://jcr.clarivate.com/jcr-jp/journal-profile?journal=J%20SERV%20RES-US&year=2022
https://www.webofscience.com/wos/woscc/full-record/WOS:000608775500001
category (general)
Social sciences
Business, management and accounting
Computer science
Sotsiaalteadused
Äri, juhtimine ja raamatupidamine
Arvutiteadus
category (sub)
Social sciences. Sociology and political science
Business, management and accounting. Organizational behavior and human resource management
Computer science. Information systems
Sotsiaalteadused. Sotsioloogia ja politoloogia
Äri, juhtimine ja raamatupidamine. Organisatsioonikäitumine ja personalijuhtimine
Arvutiteadus. Infosüsteemid
quartile
Q1
TalTech department
ärikorralduse instituut
language
inglise
Reserch Group
Marketing research group