Customers’ service-related engagement, experience, and behavioral intent: moderating role of age
author
Rather, Raouf Ahmad
Hollebeek, Linda Desiree
statement of authorship
Raouf Ahmad Rather, Linda D. Hollebeek
source
Journal of retailing and consumer services
journal volume number month
vol. 60
year of publication
2021
pages
art. 102453, 10 p
url
https://doi.org/10.1016/j.jretconser.2021.102453
subject term
kliendid
kliendikogemus
turundus
käitumispsühholoogia
turism
keyword
customer engagement
customer experience
experiential marketing
age
behavioral intention
ISSN
0969-6989
notes
Bibliogr.: 101 ref
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
Journal metrics at Scopus
Article at Scopus
WOS
Journal metrics at WOS
Article at WOS
category (general)
Business, management and accounting
en
Äri, juhtimine ja raamatupidamine
et
category (sub)
Business, management and accounting. Marketing
en
Äri, juhtimine ja raamatupidamine. Turundus
et
kvartiil
Q1
TTÜ department
ärikorralduse instituut
language
inglise
Uurimisrühm
Marketing research group