Increasing value perception in knowledge-intensive service activity by service design
author
Kukk, Jana
Leppiman, Anu
statement of authorship
Jana Kukk, Anu Leppiman
source
Journal of international scientific publications : economy & business
journal volume number month
7(2)
year of publication
2013
pages
p. 36-48 : ill
subject term
teenindus
turundusstrateegiad
keyword
knowledge-intensive business service (KIBS)
knowledge-intensive service activities (KISA)
service design (SD)
value creation
ISSN
1311-2555
notes
Bibliogr. p. 45-48
TalTech department
ärikorralduse instituut
language
inglise