Exploring customer engagement in the product vs. service context
author
Behnam, Mohsen
Hollebeek, Linda Desiree
Clark, Moira K.
Farabi, Reza
statement of authorship
Mohsen Behnam, Linda D.Hollebeek, Moira K.Clark, Reza Farabi
source
Journal of retailing and consumer services
journal volume number month
vol. 60
year of publication
2021
pages
art. 102456, 9 p
url
https://doi.org/10.1016/j.jretconser.2021.102456
subject term
kliendid
kliendisuhted
teenindus
teenuste kvaliteet
teenuste juhtimine
sport
kaubandus
keyword
customer engagement
customer cocreation
relationship quality
customer learning
customer knowledge sharing
goods/services
sports
ISSN
0969-6989
notes
Bibliogr.: 86 ref
Open Access
Open Access
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
https://www.scopus.com/sourceid/22992
https://www.scopus.com/record/display.uri?eid=2-s2.0-85099615446&origin=inward&txGid=5a7d6b3fcad9aea59928b75879819f4a
WOS
https://jcr.clarivate.com/jcr-jp/journal-profile?journal=J%20RETAIL%20CONSUM%20SERV&year=2022
https://www.webofscience.com/wos/woscc/full-record/WOS:000632439400006
category (general)
Business, management and accounting
Äri, juhtimine ja raamatupidamine
category (sub)
Business, management and accounting. Marketing
Äri, juhtimine ja raamatupidamine. Turundus
quartile
Q1
TalTech department
ärikorralduse instituut
language
inglise
Reserch Group
Marketing research group