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journal article EST / journal article ENG

Exploring customer engagement in the product vs. service contextBehnam, Mohsen; Hollebeek, Linda Desiree; Clark, Moira K.; Farabi, RezaJournal of retailing and consumer services2021 / art. 102456, 9 p https://doi.org/10.1016/j.jretconser.2021.102456 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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journal article EST / journal article ENG

Joint Business-to-Business recovery management : the moderating role of locus of failureNik Bakhsh, Naghmeh; Riivits-Arkonsuo, IiviAgronomy research2021 / p. 1602–1616 https://doi.org/10.15159/AR.21.105 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
Related publications 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
3

journal article EST / journal article ENG

Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intentionKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rather, Raouf Ahmad; Shahid, Shadma; Sigurdsson, ValdimarJournal of Marketing Management2023 / p. 275-297 https://doi.org/10.1080/0267257X.2022.2106290 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
4

journal article EST / journal article ENG

Proactive service recovery performance in emerging (vs. developed) market-based firms : the role of clients’ cultural orientationNik Bakhsh, Naghmeh; Hollebeek, Linda Desiree; Riivits-Arkonsuo, Iivi; Clark, Moira K.; Casas, RamunasOrganizations and Markets in Emerging Economies2023 / p. 260-285 https://doi.org/10.15388/omee.2023.14.92 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG

Number of records 4, displaying 1 - 4

1. brand relationship quality
2. relationship quality
3. British relationship with Europe
4. client-vendor relationship
5. client-vendor relationship in software development
6. consumer-brand relationship
7. customer relationship management (CRM)
8. human-landscape relationship
9. pollen–plant relationship
10. Pollen–plant richness relationship
11. relationship
12. relationship between national law and EU law
13. relationship hijacking
14. relationship marketing
15. relationship orientation
16. relationship performance
17. relationship proneness
18. relationship satisfaction
19. relationship with central government
20. species–area relationship
21. species-area relationship (SAR)
22. Structure-property relationship
23. air quality
24. air quality index
25. ambient air quality
26. analytical quality by design
27. annotation quality
28. automated quality assessment
29. banking services range and quality
30. bioindication of water quality
31. building quality
32. construction quality
33. contribution to power quality deterioration
34. credit quality
35. customer service quality
36. data quality
37. data quality management
38. data quality maturity model
39. design for quality
40. design quality
41. different peat quality classes
42. disclosure quality
43. dynamic quality
44. education quality
45. electrical power quality
46. experience quality
47. financial reporting quality (FRQ)
48. food quality
49. glomerular filtration quality
50. Glue line quality
51. green space quality
52. health-related quality of life
53. Image Quality Assessment
54. indoor environment quality (IEQ)
55. indoor air quality
56. indoor air quality (IAQ)
57. indoor environmental quality
58. indoor environmental quality (IEQ)
59. installation quality
60. institutional quality
61. institutional quality and design
62. labour quality
63. light quality
64. link quality and jitter
65. marine water quality
66. material quality assessment
67. microclimate quality
68. MRI image quality
69. network quality
70. on-site quality commission
71. perceived quality
72. power quality
73. Power quality (PQ)
74. power quality benchmarking
75. power quality case study
76. Power Quality Disturbances (PQD)
77. power quality disturbances (PQDs)
78. power quality legislation
79. power quality measurement
80. power quality measurement equipment
81. power quality measurements
82. power quality monitoring
83. power quality parameters
84. PQ (Power Quality)
85. PQM (Power Quality Monitoring)
86. product quality
87. quality
88. quality assessment
89. quality assurance
90. quality assurance and control
91. quality award process
92. quality commission
93. quality commission of nZEB renovation
94. quality control
95. quality control plan
96. quality education
97. quality evaluation of scientific information
98. quality food labels
99. Quality Function Deployment matrix
100. quality improvement
101. quality in higher education
102. quality in technical teacher education
103. quality indicators
104. quality lipid replacement
105. quality management
106. quality modelling
107. quality monitoring
108. quality of a multilayered education process
109. quality of care
110. quality of health care
111. quality of higher education
112. quality of life
113. quality of management
114. quality of service
115. quality of service (QoS)
116. quality of supply
117. quality of work life
118. quality of works
119. quality performance measurement
120. quality system
121. quality-by-design
122. quality-of-service
123. reservoir quality
124. river water quality
125. sediment quality
126. self-assessed quality of life
127. service quality
128. signal quality assessment
129. software quality
130. software quality attributes
131. software quality characteristics
132. stormwater quality
133. stormwater water quality
134. supply voltage quality
135. total quality management
136. Water quality
137. water quality Baltic Sea
138. water quality indicators
139. water quality monitoring
140. voltage quality
141. voltage quality improvement

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