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journal article EST / journal article ENG

Exploring customer engagement in the product vs. service contextBehnam, Mohsen; Hollebeek, Linda Desiree; Clark, Moira K.; Farabi, RezaJournal of retailing and consumer services2021 / art. 102456, 9 p https://doi.org/10.1016/j.jretconser.2021.102456 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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Joint Business-to-Business recovery management : the moderating role of locus of failureNik Bakhsh, Naghmeh; Riivits-Arkonsuo, IiviAgronomy research2021 / p. 1602–1616 https://doi.org/10.15159/AR.21.105 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
Related publications 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
3

journal article EST / journal article ENG

Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intentionKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rather, Raouf Ahmad; Shahid, Shadma; Sigurdsson, ValdimarJournal of Marketing Management2023 / p. 275-297 https://doi.org/10.1080/0267257X.2022.2106290 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
4

journal article EST / journal article ENG

Proactive service recovery performance in emerging (vs. developed) market-based firms : the role of clients’ cultural orientationNik Bakhsh, Naghmeh; Hollebeek, Linda Desiree; Riivits-Arkonsuo, Iivi; Clark, Moira K.; Casas, RamunasOrganizations and Markets in Emerging Economies2023 / p. 260-285 https://doi.org/10.15388/omee.2023.14.92 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG

Number of records 4, displaying 1 - 4

1. brand relationship quality
2. relationship quality
3. British relationship with Europe
4. client-vendor relationship
5. client-vendor relationship in software development
6. consumer-brand relationship
7. customer relationship management (CRM)
8. human-landscape relationship
9. pollen–plant relationship
10. Pollen–plant richness relationship
11. relationship
12. relationship between national law and EU law
13. Relationship hijacking
14. relationship marketing
15. relationship orientation
16. relationship performance
17. relationship proneness
18. relationship satisfaction
19. relationship with central government
20. species–area relationship
21. species-area relationship (SAR)
22. Structure-property relationship
23. air quality
24. air quality index
25. ambient air quality
26. analytical quality by design
27. annotation quality
28. automated quality assessment
29. banking services range and quality
30. bioindication of water quality
31. building quality
32. construction quality
33. contribution to power quality deterioration
34. credit quality
35. customer service quality
36. data quality
37. data quality management
38. data quality maturity model
39. design for quality
40. design quality
41. different peat quality classes
42. disclosure quality
43. dynamic quality
44. education quality
45. electrical power quality
46. financial reporting quality (FRQ)
47. food quality
48. glomerular filtration quality
49. Glue line quality
50. green space quality
51. health-related quality of life
52. Image Quality Assessment
53. indoor environment quality (IEQ)
54. indoor air quality
55. indoor environmental quality
56. installation quality
57. institutional quality
58. institutional quality and design
59. labour quality
60. light quality
61. link quality and jitter
62. marine water quality
63. microclimate quality
64. MRI image quality
65. network quality
66. on-site quality commission
67. power quality
68. Power quality (PQ)
69. power quality benchmarking
70. power quality case study
71. Power Quality Disturbances (PQD)
72. power quality disturbances (PQDs)
73. power quality legislation
74. power quality measurement
75. power quality measurement equipment
76. power quality measurements
77. power quality monitoring
78. power quality parameters
79. PQ (Power Quality)
80. PQM (Power Quality Monitoring)
81. product quality
82. quality
83. quality assessment
84. quality assurance
85. quality assurance and control
86. quality award process
87. quality commission
88. quality commission of nZEB renovation
89. quality control
90. quality control plan
91. quality education
92. quality evaluation of scientific information
93. quality food labels
94. Quality Function Deployment matrix
95. quality improvement
96. quality in higher education
97. quality in technical teacher education
98. quality indicators
99. quality lipid replacement
100. quality management
101. quality modelling
102. quality monitoring
103. quality of a multilayered education process
104. quality of care
105. quality of health care
106. quality of higher education
107. quality of life
108. quality of management
109. quality of service
110. quality of service (QoS)
111. quality of supply
112. quality of work life
113. quality of works
114. quality performance measurement
115. quality system
116. quality-by-design
117. quality-of-service
118. reservoir quality
119. river water quality
120. sediment quality
121. self-assessed quality of life
122. service quality
123. signal quality assessment
124. software quality
125. stormwater quality
126. stormwater water quality
127. supply voltage quality
128. total quality management
129. Water quality
130. water quality Baltic Sea
131. water quality indicators
132. water quality monitoring
133. voltage quality
134. voltage quality improvement

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