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journal article EST / journal article ENG

Exploring customer engagement in the product vs. service contextBehnam, Mohsen; Hollebeek, Linda Desiree; Clark, Moira K.; Farabi, RezaJournal of retailing and consumer services2021 / art. 102456, 9 p https://doi.org/10.1016/j.jretconser.2021.102456 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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Joint Business-to-Business recovery management : the moderating role of locus of failureNik Bakhsh, Naghmeh; Riivits-Arkonsuo, IiviAgronomy research2021 / p. 1602–1616 https://doi.org/10.15159/AR.21.105 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
Related publications 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
3

journal article EST / journal article ENG

Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intentionKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rather, Raouf Ahmad; Shahid, Shadma; Sigurdsson, ValdimarJournal of Marketing Management2023 / p. 275-297 https://doi.org/10.1080/0267257X.2022.2106290 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
4

journal article EST / journal article ENG

Proactive service recovery performance in emerging (vs. developed) market-based firms : the role of clients’ cultural orientationNik Bakhsh, Naghmeh; Hollebeek, Linda Desiree; Riivits-Arkonsuo, Iivi; Clark, Moira K.; Casas, RamunasOrganizations and Markets in Emerging Economies2023 / p. 260-285 https://doi.org/10.15388/omee.2023.14.92 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG

Number of records 4, displaying 1 - 4

1. brand relationship quality
2. relationship quality
3. British relationship with Europe
4. client-vendor relationship
5. client-vendor relationship in software development
6. consumer-brand relationship
7. customer relationship management (CRM)
8. human-landscape relationship
9. pollen–plant relationship
10. Pollen–plant richness relationship
11. relationship
12. relationship between national law and EU law
13. Relationship hijacking
14. relationship marketing
15. relationship orientation
16. relationship performance
17. relationship proneness
18. relationship satisfaction
19. relationship with central government
20. species–area relationship
21. species-area relationship (SAR)
22. Structure-property relationship
23. air quality
24. air quality index
25. ambient air quality
26. analytical quality by design
27. annotation quality
28. automated quality assessment
29. banking services range and quality
30. bioindication of water quality
31. building quality
32. construction quality
33. contribution to power quality deterioration
34. credit quality
35. customer service quality
36. data quality
37. data quality management
38. data quality maturity model
39. design for quality
40. design quality
41. different peat quality classes
42. disclosure quality
43. dynamic quality
44. education quality
45. electrical power quality
46. experience quality
47. financial reporting quality (FRQ)
48. food quality
49. glomerular filtration quality
50. Glue line quality
51. green space quality
52. health-related quality of life
53. Image Quality Assessment
54. indoor environment quality (IEQ)
55. indoor air quality
56. indoor air quality (IAQ)
57. indoor environmental quality
58. indoor environmental quality (IEQ)
59. installation quality
60. institutional quality
61. institutional quality and design
62. labour quality
63. light quality
64. link quality and jitter
65. marine water quality
66. material quality assessment
67. microclimate quality
68. MRI image quality
69. network quality
70. on-site quality commission
71. power quality
72. Power quality (PQ)
73. power quality benchmarking
74. power quality case study
75. Power Quality Disturbances (PQD)
76. power quality disturbances (PQDs)
77. power quality legislation
78. power quality measurement
79. power quality measurement equipment
80. power quality measurements
81. power quality monitoring
82. power quality parameters
83. PQ (Power Quality)
84. PQM (Power Quality Monitoring)
85. product quality
86. quality
87. quality assessment
88. quality assurance
89. quality assurance and control
90. quality award process
91. quality commission
92. quality commission of nZEB renovation
93. quality control
94. quality control plan
95. quality education
96. quality evaluation of scientific information
97. quality food labels
98. Quality Function Deployment matrix
99. quality improvement
100. quality in higher education
101. quality in technical teacher education
102. quality indicators
103. quality lipid replacement
104. quality management
105. quality modelling
106. quality monitoring
107. quality of a multilayered education process
108. quality of care
109. quality of health care
110. quality of higher education
111. quality of life
112. quality of management
113. quality of service
114. quality of service (QoS)
115. quality of supply
116. quality of work life
117. quality of works
118. quality performance measurement
119. quality system
120. quality-by-design
121. quality-of-service
122. reservoir quality
123. river water quality
124. sediment quality
125. self-assessed quality of life
126. service quality
127. signal quality assessment
128. software quality
129. software quality attributes
130. software quality characteristics
131. stormwater quality
132. stormwater water quality
133. supply voltage quality
134. total quality management
135. Water quality
136. water quality Baltic Sea
137. water quality indicators
138. water quality monitoring
139. voltage quality
140. voltage quality improvement

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