Hallmarks and potential pitfalls of customer- and consumer engagement scales: A systematic review

statement of authorship
Linda D. Hollebeek, Marko Sarstedt, Choukri Menidjel, David E. Sprott, Sigitas Urbonavicius
source
Psychology & Marketing
publisher
journal volume number month
?
year of publication
pages
?
keyword
tarbijad
kaasamine
metaanalüüs
mõõtmismeetodid
customer engagement scale
scale development
theoretical rigor
ISSN
0742-6046
Open Access
Open Access (hübriid)
scientific publication
teaduspublikatsioon
classifier
1.1
TTÜ department
language
inglise
Hollebeek, L. D., Sarstedt, M., Menidjel, C., Sprott, D. E., Urbonavicius, S. Hallmarks and potential pitfalls of customer- and consumer engagement scales: A systematic review // Psychology & Marketing (2023) ?, ?. https://doi.org/10.1002/mar.21797