Knowledge management systems for service desk environment
author
statement of authorship
Lemmik, R., Otto, T., Küttner, R.
location of publication
Tallinn
publisher
year of publication
pages
p. 139-144
conference name, date
The 9th International Conference of DAAAM Baltic Industrial Engineering, 24-26th April 2014
conference location
Tallinn
ISSN
2346-612X
ISBN
978-9949-23-620-6
notes
Bibliogr.: 20 ref
TTÜ department
language
inglise
subject term
keyword
knowledge sourcing
knowledge contribution
Lemmik, R., Otto, T., Küttner, R. Knowledge management systems for service desk environment // Proceedings of the 9th International Conference of DAAAM Baltic Industrial Engineering, 24-26th April 2014, Tallinn, Estonia. Tallinn : Tallinn University of Technology, 2014. p. 139-144.