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The role of recommender systems in fostering consumers' long-term platform engagement

author
Maslowska, Ewa
Malthouse, Edward C.
Hollebeek, Linda Desiree
statement of authorship
Maslowska, Ewa, Malthouse, Edward C., Hollebeek, Linda D.
source
Journal of Service Management
publisher
Emerald Group Publishing Limited
journal volume number month
vol. 33, 4-5
year of publication
2022
pages
p. 721-732
url
https://doi.org/10.1108/JOSM-12-2021-0487
subject term
tarbijad
klienditeenindus
interaktsioonid
keyword
consumer engagement
recommender systems
service communication
service interactions
ISSN
1757-5818
notes
Bibliogr.: 61 ref
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
Journal metrics at Scopus
Article at Scopus
WOS
Journal metrics at WOS
Article at WOS
category (general)
Business, management and accounting
category (sub)
Business, management and accounting. Business, management and accounting (miscellaneous)
Business, management and accounting. Strategy and management
Business, management and accounting. Tourism, leisure and hospitality management
kvartiil
Q1
TTÜ department
ärikorralduse instituut
language
inglise
Uurimisrühm
Marketing research group
Maslowska, E., Malthouse, E. C., Hollebeek, L. D. The role of recommender systems in fostering consumers' long-term platform engagement // Journal of Service Management (2022) vol. 33, 4-5, p. 721-732. https://doi.org/10.1108/JOSM-12-2021-0487