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Journal of Service Management (source)

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journal article EST / journal article ENG

The invisible leash: when human brands hijack corporate brands' consumer relationshipsGiertz, Johann N.; Hollebeek, Linda Desiree; Weiger, Welf Hermann; Hammerschmidt, MaikJournal of Service Management2022 / p. 485-495 https://doi.org/10.1108/JOSM-06-2021-0211 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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journal article EST / journal article ENG

The role of recommender systems in fostering consumers' long-term platform engagementMaslowska, Ewa; Malthouse, Edward C.; Hollebeek, Linda DesireeJournal of Service Management2022 / p. 721-732 https://doi.org/10.1108/JOSM-12-2021-0487 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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Talking vs typing : how voice- vs text-based educational robots shape student engagementMele, Cristina; Russo-Spena, Tiziana; Ranieri, Angelo; Di Bernardo, Irene; Hollebeek, Linda DesireeJournal of Service Management2025 / 24, p https://doi.org/10.1108/JOSM-02-2024-0082

journal article EST / journal article ENG

Number of records 3, displaying 1 - 3

1. service life management
2. service-oriented business process management
3. airport level of service
4. Alternative service provision
5. ancillary service
6. BaaS (Backend-as-a-service)
7. barriers to health care service
8. building service system
9. building service systems
10. civil service
11. civil service reform
12. civil service training
13. civil service turnover
14. civil-service training
15. Closed Childcare Institution Service
16. Community pharmacy service
17. context-specific public service delivery
18. Copernicus Marine Environment Monitoring Service
19. Copernicus Marine Service (CMEMS)
20. customer service quality
21. Database-as-a-Service (DBaaS)
22. DBaaS (Database-as-a-Service)
23. debt service-to-income ratio
24. Denial of Service (DoS) attack
25. denial of service attacks
26. digital product-service systems
27. ecosystem service
28. emergency medical service
29. energy-as-a-service
30. enterprise service bus
31. equality-of-service (EoS)
32. FaaS (Function-as-a-service)
33. FinTech service
34. frequency regulation service (FRS)
35. frequency regulation service~(FRS)
36. governance-as-a-service
37. guided in-service learning
38. hierarchical service models
39. IaaS (Infrastructure-asa-Service)
40. ICT-based service solutions for senior citizens
41. integrated energy service provider (IESP)
42. integrated service delivery
43. knowledge-intensive business service (KIBS)
44. knowledge-intensive service activities (KISA)
45. library service
46. manufacturing and service organizations
47. mobility as a service
48. online service
49. optical spectrum as a service
50. optical spectrum-as-a-service
51. personalized service
52. platform-mediated service
53. proactive public service
54. proactive service recovery
55. product and service development
56. public service
57. public service automation
58. public service bargain
59. public service cuts
60. public service delivery
61. public service innovation
62. public service modernization
63. public service motivation
64. Public Service Obligations
65. public service provision
66. quality of service
67. quality of service (QoS)
68. quality-of-service
69. recreational ecosystem service
70. senior civil service
71. service
72. service agent
73. service and product design
74. service communication
75. service delay
76. service delivery
77. service design
78. service design (SD)
79. service ecosystems
80. Service Failure
81. service function chaining
82. service grid
83. service innovation
84. service innovativeness
85. service interactions
86. service life
87. service meshes
88. service migration
89. service models
90. service orientation
91. service outsourcing
92. service parks
93. service placement
94. service plan
95. service provision
96. service provisioning
97. service quality
98. service recovery
99. service robot
100. service robots
101. service supply chain
102. service value
103. Service-Dominant logic
104. service-level agreements
105. service-oriented architecture
106. service-oriented architectures
107. shared service center
108. shared service center (SSC)
109. shared service centres
110. smart service value (SSV)
111. social service robots
112. state fire and rescue service (SFRS)
113. storage as a service
114. synthesis on hierarchical service models
115. system of branded automotive service
116. the debt service ratio
117. transformative service research
118. universities’ community service
119. water service
120. web service
121. web service annotation
122. web service composition
123. vessel traffic service
124. (Non-)essential service
125. active distribution network management
126. adaptive management
127. advanced thermal management
128. AI-based worker management
129. airport terminal capacity management
130. algorithmic management
131. architecture, engineering, construction, and facilities management (AEC/FM)
132. asset management
133. aviation management
134. Battery management system
135. battery management systems
136. bottom-up process management
137. brand management
138. bridge management
139. bridge management system
140. building design management
141. building lifecycle management
142. Business and management
143. business continuity management
144. business intelligence management
145. business process management
146. career management
147. case management
148. cell management system
149. change management
150. clinical management
151. coastal management
152. coastal zone management
153. cognitive situation management
154. computer network management
155. condensation management
156. configuration management
157. conflict management
158. Consent management
159. construction data management
160. construction management
161. construction management education
162. consumer-oriented demand side management
163. cost management
164. cost-efficient management
165. creativity management
166. crisis management
167. crisis management framework
168. crisis management practices
169. critical infrastructure management
170. critique of management education
171. cross-cultural management
172. cross-layered fault management
173. customer relationship management (CRM)
174. cutback management
175. Cyber crisis management
176. cyber risk management in shipping
177. data management
178. data quality management
179. database management system
180. database management system (DBMS)
181. database management systems
182. demand & supply chain management
183. demand side management
184. demand side management (DSM)
185. demand-side management
186. design and implementation of Performance Management Systems
187. design management
188. design management concept
189. design management problems
190. design management training
191. destination management
192. digital identity management
193. disaster management
194. disaster management education
195. distributed management
196. document management system
197. document management systems
198. dynamic resource management
199. earnings management
200. Eco-Management and Audit Scheme (EMAS)
201. Economic Management
202. ecosystem-based management
203. eID management
204. Electronic Document and Records Management Systems (EDRMS)
205. electronic pacaging thermal management
206. Electronic packaging thermal management
207. Electronic record management system
208. emergency management
209. energy management
210. energy management
211. Energy Management in Microgrid
212. energy management strategies (EMS)
213. energy management system
214. energy management system (EMS)
215. energy system management
216. energy-management system
217. enterprise architecture management
218. Enterprise Resource Management (ERP)
219. enterprise risk management
220. environmental management
221. environmental management initiative
222. environmental management system
223. error management
224. EU digital management
225. extensive management
226. Facility Management
227. fault management
228. financial management
229. financial management reforms
230. fiscal stress management
231. flexibility management
232. flood risk management
233. GMA (governmental management accounting)
234. grazing management
235. green supply chain management
236. grid management
237. groundwater management
238. health and safety management
239. health management
240. HEI management
241. heritage management
242. high reliability management
243. home energy management
244. home energy management system
245. home energy management systems
246. human resource management
247. ice management
248. identity management
249. impression management
250. incident management training
251. inclusiv knowledge management
252. information management
253. innovation management
254. integrated hospital waste management
255. integrated manufacturing management systems
256. integrated solid waste management
257. integrated waste management model
258. integrated waste management system
259. integrity management
260. interference management
261. inventory management
262. IT management
263. IT security management
264. joint recovery management
265. knowledge management
266. knowledge management (KM)
267. knowledge management in production
268. Knowledge management system
269. knowledge management systems (KMS)
270. knowledge risk management
271. knowledge risk management (KRM)
272. knowledge risk management in banking
273. knowledge risk management in construction
274. knowledge risk management in SMEs
275. knowledge-management
276. knowlegde management
277. laboratory inforation management system (LIMS)
278. laboratory information management system (LIMS)
279. laboratory information management systems
280. land use and management
281. lean design management
282. learning management
283. learning management system
284. learning management systems
285. library management
286. lifecycle management
287. life-cycle management
288. lifetime management
289. LIMS (laboratory information management systems)
290. load management
291. Logistics and supply chain management
292. logistics management
293. maintenance and management
294. management
295. management 4.0
296. management accounting
297. management change
298. management consultants
299. management consulting
300. management control systems
301. management cost-efficiency
302. management development
303. management fashion
304. management guidelines
305. management idea
306. management in private
307. management innovation
308. management knowledge
309. management mechanisms
310. management of capital city region
311. management of large rivers
312. management of sexual dysfunction
313. management of SME's growth
314. management of the capital city
315. management of the EU
316. management phenomena
317. management plan accuracy
318. management practices
319. management practices and leadership skills
320. management report
321. management responsibilities
322. management responsibilities in safety and health
323. management strategies
324. management strategy
325. management technological and organizational capabilities
326. management theories
327. management training
328. marine management
329. maritime fleet management
330. maritime innovation management
331. maritime port management
332. Master Data Management
333. mediatized conflict management
334. memory management
335. metadata management
336. metadata management solutions
337. methodological recommendations for drawing up a management report
338. mine tire management
339. mining waste management
340. moisture management
341. multi-modal logistics management
342. multi-project management
343. municipal solid waste management
344. municipal waste management
345. Natural Resource Management
346. navigation risk management course
347. New Public Management
348. new public management (NPM)
349. occupational health and safety management
350. occupational health and safety management system
351. offer management system
352. operation management
353. optimal energy management
354. organizational learning rate dependence on management
355. pan-European river management impacts
356. paperless management
357. participatory management
358. performance management
359. performance management history
360. performance management system
361. performance management systems
362. Performance Management Systems (PMS)
363. personal knowledge management
364. personalized energy management systems (PEMS)
365. personnel management
366. phosphorus management
367. physical asset management
368. policy management
369. pollution management
370. Port Management
371. power management
372. power system management
373. proactive contractual management
374. proactive risk management
375. process management
376. Product Data Management (PDM)
377. product life cycle management
378. Product Lifecycle Management
379. product lifecycle management (PLM)
380. product variant management
381. program management
382. Project construction management
383. project management
384. project management office (PMO)
385. project portfolio management
386. project risk management
387. public management
388. public management reform
389. public management reforms
390. public satisfaction with situation management
391. public sector management
392. quality management
393. quality of management
394. radio resource management
395. radio resource management (RRM)
396. Radio Resource Management(RRM)
397. radio spectrum management
398. reactive power management
399. reactive risk management
400. reconstruction management
401. record management
402. records management
403. Recovery Management
404. regional management
405. residential energy management
406. resilience management
407. resource management
408. responsible knowledge management
409. responsible management education
410. risk management
411. risk management culture
412. risk management in public organizations
413. risk management model
414. risk-based management
415. river basin management
416. river basin management plans
417. road management
418. road performance management
419. safety and health management
420. safety management
421. safety management system
422. schools of thought (in management)
423. screen time management
424. SDN-based IoT management frameworks
425. security management
426. security risk management
427. self-management
428. self‐management
429. short-term energy management
430. situational management
431. small business management
432. smart energy management system (SEMS)
433. smart waste management system
434. SOC management
435. software project management
436. space traffic management
437. storage management
438. Storm Water Management Model (SWMM5)
439. stormwater management
440. strategic human resource management
441. strategic management
442. strategic renewal and corporate turnaround management
443. success of performance management systems (PMS)
444. supply chain management
445. supply chain risk management
446. sustainable energy management
447. sustainable development management
448. Sustainable management
449. sustainable retail management
450. sustainable supply chain management
451. Sustainable supply chains management
452. sustainalble supply chain management
453. Zimbabwe agro-pastoral management model
454. teaching supply chain management
455. team management
456. teamwork management
457. technology management
458. telecommunication network management
459. thermal management
460. thermal management (packaging)
461. thermal management system
462. time management
463. top management team diversity
464. total quality management
465. tourism and restaurant management
466. tourism management
467. trust management
468. uncertainties management
469. uncertainty management
470. university management
471. urban land management
472. urban stormwater management
473. USN Journal
474. waste management
475. waste management strategy
476. water management
477. waterway safety management
478. Wisdom management (WM)
479. visual management
480. workflow management system

Journal of Service Management (source)

types of item

keyword 480

subject term 6