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Journal of Service Management (source)

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journal article EST / journal article ENG

The invisible leash: when human brands hijack corporate brands' consumer relationshipsGiertz, Johann N.; Hollebeek, Linda Desiree; Weiger, Welf Hermann; Hammerschmidt, MaikJournal of Service Management2022 / p. 485-495 https://doi.org/10.1108/JOSM-06-2021-0211 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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journal article EST / journal article ENG

The role of recommender systems in fostering consumers' long-term platform engagementMaslowska, Ewa; Malthouse, Edward C.; Hollebeek, Linda DesireeJournal of Service Management2022 / p. 721-732 https://doi.org/10.1108/JOSM-12-2021-0487 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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Talking vs typing : how voice- vs text-based educational robots shape student engagementMele, Cristina; Russo-Spena, Tiziana; Ranieri, Angelo; Di Bernardo, Irene; Hollebeek, Linda DesireeJournal of Service Management2025 / 24, p https://doi.org/10.1108/JOSM-02-2024-0082

journal article EST / journal article ENG

Number of records 3, displaying 1 - 3

1. service life management
2. service-oriented business process management
3. airport level of service
4. Alternative service provision
5. ancillary service
6. BaaS (Backend-as-a-service)
7. barriers to health care service
8. building service system
9. building service systems
10. civil service
11. civil service reform
12. civil service training
13. civil service turnover
14. civil-service training
15. Closed Childcare Institution Service
16. Community pharmacy service
17. context-specific public service delivery
18. Copernicus Marine Environment Monitoring Service
19. Copernicus Marine Service (CMEMS)
20. customer service quality
21. Database-as-a-Service (DBaaS)
22. DBaaS (Database-as-a-Service)
23. debt service-to-income ratio
24. Denial of Service (DoS) attack
25. denial of service attacks
26. digital product-service systems
27. ecosystem service
28. emergency medical service
29. energy-as-a-service
30. enterprise service bus
31. equality-of-service (EoS)
32. FaaS (Function-as-a-service)
33. FinTech service
34. frequency regulation service~(FRS)
35. governance-as-a-service
36. guided in-service learning
37. hierarchical service models
38. IaaS (Infrastructure-asa-Service)
39. ICT-based service solutions for senior citizens
40. integrated energy service provider (IESP)
41. integrated service delivery
42. knowledge-intensive business service (KIBS)
43. knowledge-intensive service activities (KISA)
44. library service
45. manufacturing and service organizations
46. mobility as a service
47. online service
48. optical spectrum as a service
49. optical spectrum-as-a-service
50. personalized service
51. platform-mediated service
52. proactive public service
53. proactive service recovery
54. product and service development
55. public service
56. public service automation
57. public service bargain
58. public service cuts
59. public service delivery
60. public service innovation
61. public service modernization
62. public service motivation
63. Public Service Obligations
64. public service provision
65. quality of service
66. quality of service (QoS)
67. quality-of-service
68. recreational ecosystem service
69. senior civil service
70. service
71. service agent
72. service and product design
73. service communication
74. service delay
75. service delivery
76. service design
77. service design (SD)
78. service ecosystems
79. Service Failure
80. service function chaining
81. service grid
82. service innovation
83. service innovativeness
84. service interactions
85. service life
86. service meshes
87. service migration
88. service models
89. service orientation
90. service outsourcing
91. service parks
92. service placement
93. service plan
94. service provision
95. service provisioning
96. service quality
97. service recovery
98. service robot
99. service robots
100. service supply chain
101. service value
102. Service-Dominant logic
103. service-level agreements
104. service-oriented architecture
105. service-oriented architectures
106. shared service center
107. shared service center (SSC)
108. shared service centres
109. smart service value (SSV)
110. social service robots
111. state fire and rescue service (SFRS)
112. storage as a service
113. synthesis on hierarchical service models
114. system of branded automotive service
115. the debt service ratio
116. transformative service research
117. universities’ community service
118. water service
119. web service
120. web service annotation
121. web service composition
122. vessel traffic service
123. (Non-)essential service
124. active distribution network management
125. adaptive management
126. advanced thermal management
127. AI-based worker management
128. airport terminal capacity management
129. algorithmic management
130. architecture, engineering, construction, and facilities management (AEC/FM)
131. asset management
132. aviation management
133. Battery management system
134. battery management systems
135. bottom-up process management
136. brand management
137. bridge management
138. bridge management system
139. building design management
140. building lifecycle management
141. Business and management
142. business continuity management
143. business intelligence management
144. business process management
145. career management
146. case management
147. cell management system
148. change management
149. clinical management
150. coastal management
151. coastal zone management
152. cognitive situation management
153. computer network management
154. condensation management
155. configuration management
156. conflict management
157. Consent management
158. construction data management
159. construction management
160. construction management education
161. consumer-oriented demand side management
162. cost management
163. cost-efficient management
164. creativity management
165. crisis management
166. crisis management framework
167. crisis management practices
168. critical infrastructure management
169. critique of management education
170. cross-cultural management
171. cross-layered fault management
172. customer relationship management (CRM)
173. cutback management
174. Cyber crisis management
175. cyber risk management in shipping
176. data management
177. data quality management
178. database management system
179. database management system (DBMS)
180. database management systems
181. demand & supply chain management
182. demand side management
183. demand side management (DSM)
184. demand-side management
185. design and implementation of Performance Management Systems
186. design management
187. design management concept
188. design management problems
189. design management training
190. destination management
191. digital identity management
192. disaster management
193. disaster management education
194. distributed management
195. document management system
196. document management systems
197. dynamic resource management
198. earnings management
199. Eco-Management and Audit Scheme (EMAS)
200. Economic Management
201. ecosystem-based management
202. eID management
203. Electronic Document and Records Management Systems (EDRMS)
204. electronic pacaging thermal management
205. Electronic packaging thermal management
206. Electronic record management system
207. emergency management
208. energy management
209. energy management
210. Energy Management in Microgrid
211. energy management strategies (EMS)
212. energy management system
213. energy management system (EMS)
214. energy system management
215. energy-management system
216. enterprise architecture management
217. Enterprise Resource Management (ERP)
218. enterprise risk management
219. environmental management
220. environmental management initiative
221. environmental management system
222. error management
223. EU digital management
224. extensive management
225. Facility Management
226. fault management
227. financial management
228. financial management reforms
229. fiscal stress management
230. flexibility management
231. flood risk management
232. GMA (governmental management accounting)
233. grazing management
234. green supply chain management
235. grid management
236. groundwater management
237. health and safety management
238. health management
239. HEI management
240. heritage management
241. high reliability management
242. home energy management
243. home energy management system
244. home energy management systems
245. human resource management
246. ice management
247. identity management
248. impression management
249. incident management training
250. inclusiv knowledge management
251. information management
252. innovation management
253. integrated hospital waste management
254. integrated manufacturing management systems
255. integrated solid waste management
256. integrated waste management model
257. integrated waste management system
258. integrity management
259. interference management
260. inventory management
261. IT management
262. IT security management
263. joint recovery management
264. knowledge management
265. knowledge management (KM)
266. knowledge management in production
267. Knowledge management system
268. knowledge management systems (KMS)
269. knowledge risk management
270. knowledge risk management (KRM)
271. knowledge risk management in banking
272. knowledge risk management in construction
273. knowledge risk management in SMEs
274. knowledge-management
275. knowlegde management
276. laboratory inforation management system (LIMS)
277. laboratory information management system (LIMS)
278. laboratory information management systems
279. land use and management
280. lean design management
281. learning management
282. learning management system
283. learning management systems
284. library management
285. lifecycle management
286. life-cycle management
287. lifetime management
288. LIMS (laboratory information management systems)
289. load management
290. Logistics and supply chain management
291. logistics management
292. maintenance and management
293. management
294. management 4.0
295. management accounting
296. management change
297. management consultants
298. management consulting
299. management control systems
300. management cost-efficiency
301. management development
302. management fashion
303. management guidelines
304. management idea
305. management in private
306. management innovation
307. management knowledge
308. management mechanisms
309. management of capital city region
310. management of large rivers
311. management of sexual dysfunction
312. management of SME's growth
313. management of the capital city
314. management of the EU
315. management phenomena
316. management plan accuracy
317. management practices
318. management practices and leadership skills
319. management report
320. management responsibilities
321. management responsibilities in safety and health
322. management strategies
323. management strategy
324. management technological and organizational capabilities
325. management theories
326. management training
327. marine management
328. maritime fleet management
329. maritime innovation management
330. maritime port management
331. Master Data Management
332. mediatized conflict management
333. memory management
334. metadata management
335. metadata management solutions
336. methodological recommendations for drawing up a management report
337. mine tire management
338. mining waste management
339. moisture management
340. multi-modal logistics management
341. multi-project management
342. municipal solid waste management
343. municipal waste management
344. Natural Resource Management
345. navigation risk management course
346. New Public Management
347. new public management (NPM)
348. occupational health and safety management
349. occupational health and safety management system
350. offer management system
351. operation management
352. optimal energy management
353. organizational learning rate dependence on management
354. pan-European river management impacts
355. paperless management
356. participatory management
357. performance management
358. performance management history
359. performance management system
360. performance management systems
361. Performance Management Systems (PMS)
362. personal knowledge management
363. personalized energy management systems (PEMS)
364. personnel management
365. phosphorus management
366. physical asset management
367. policy management
368. pollution management
369. Port Management
370. power management
371. power system management
372. proactive contractual management
373. proactive risk management
374. process management
375. Product Data Management (PDM)
376. product life cycle management
377. Product Lifecycle Management
378. product lifecycle management (PLM)
379. product variant management
380. program management
381. Project construction management
382. project management
383. project management office (PMO)
384. project portfolio management
385. project risk management
386. public management
387. public management reform
388. public management reforms
389. public satisfaction with situation management
390. public sector management
391. quality management
392. quality of management
393. radio resource management
394. radio resource management (RRM)
395. Radio Resource Management(RRM)
396. radio spectrum management
397. reactive power management
398. reactive risk management
399. reconstruction management
400. record management
401. records management
402. Recovery Management
403. regional management
404. residential energy management
405. resilience management
406. resource management
407. responsible knowledge management
408. responsible management education
409. risk management
410. risk management culture
411. risk management in public organizations
412. risk management model
413. risk-based management
414. river basin management
415. river basin management plans
416. road management
417. road performance management
418. safety and health management
419. safety management
420. safety management system
421. schools of thought (in management)
422. screen time management
423. SDN-based IoT management frameworks
424. security management
425. security risk management
426. self-management
427. self‐management
428. short-term energy management
429. situational management
430. small business management
431. smart energy management system (SEMS)
432. smart waste management system
433. SOC management
434. software project management
435. space traffic management
436. storage management
437. Storm Water Management Model (SWMM5)
438. stormwater management
439. strategic human resource management
440. strategic management
441. strategic renewal and corporate turnaround management
442. success of performance management systems (PMS)
443. supply chain management
444. supply chain risk management
445. sustainable energy management
446. sustainable development management
447. Sustainable management
448. sustainable retail management
449. sustainable supply chain management
450. Sustainable supply chains management
451. sustainalble supply chain management
452. Zimbabwe agro-pastoral management model
453. teaching supply chain management
454. team management
455. teamwork management
456. technology management
457. telecommunication network management
458. thermal management
459. thermal management (packaging)
460. thermal management system
461. time management
462. top management team diversity
463. total quality management
464. tourism and restaurant management
465. tourism management
466. trust management
467. uncertainties management
468. uncertainty management
469. university management
470. urban land management
471. urban stormwater management
472. USN Journal
473. waste management
474. waste management strategy
475. water management
476. waterway safety management
477. Wisdom management (WM)
478. visual management
479. workflow management system

Journal of Service Management (source)

types of item

keyword 479

subject term 6