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Journal of Service Management (source)

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journal article EST / journal article ENG

The invisible leash: when human brands hijack corporate brands' consumer relationshipsGiertz, Johann N.; Hollebeek, Linda Desiree; Weiger, Welf Hermann; Hammerschmidt, MaikJournal of Service Management2022 / p. 485-495 https://doi.org/10.1108/JOSM-06-2021-0211 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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journal article EST / journal article ENG

The role of recommender systems in fostering consumers' long-term platform engagementMaslowska, Ewa; Malthouse, Edward C.; Hollebeek, Linda DesireeJournal of Service Management2022 / p. 721-732 https://doi.org/10.1108/JOSM-12-2021-0487 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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Talking vs typing : how voice- vs text-based educational robots shape student engagementMele, Cristina; Russo-Spena, Tiziana; Ranieri, Angelo; Di Bernardo, Irene; Hollebeek, Linda DesireeJournal of Service Management2025 / 24, p https://doi.org/10.1108/JOSM-02-2024-0082

journal article EST / journal article ENG

Number of records 3, displaying 1 - 3

1. service life management
2. service-oriented business process management
3. airport level of service
4. ancillary service
5. BaaS (Backend-as-a-service)
6. barriers to health care service
7. building service system
8. building service systems
9. civil service
10. civil service reform
11. civil service training
12. civil service turnover
13. civil-service training
14. Closed Childcare Institution Service
15. Community pharmacy service
16. context-specific public service delivery
17. Copernicus Marine Environment Monitoring Service
18. Copernicus Marine Service (CMEMS)
19. customer service quality
20. Database-as-a-Service (DBaaS)
21. DBaaS (Database-as-a-Service)
22. debt service-to-income ratio
23. Denial of Service (DoS) attack
24. denial of service attacks
25. digital product-service systems
26. ecosystem service
27. emergency medical service
28. energy-as-a-service
29. enterprise service bus
30. equality-of-service (EoS)
31. FaaS (Function-as-a-service)
32. FinTech service
33. frequency regulation service~(FRS)
34. governance-as-a-service
35. guided in-service learning
36. hierarchical service models
37. IaaS (Infrastructure-asa-Service)
38. ICT-based service solutions for senior citizens
39. integrated energy service provider (IESP)
40. integrated service delivery
41. knowledge-intensive business service (KIBS)
42. knowledge-intensive service activities (KISA)
43. library service
44. manufacturing and service organizations
45. mobility as a service
46. online service
47. optical spectrum as a service
48. optical spectrum-as-a-service
49. personalized service
50. platform-mediated service
51. proactive public service
52. proactive service recovery
53. product and service development
54. public service
55. public service automation
56. public service bargain
57. public service cuts
58. public service delivery
59. public service innovation
60. public service modernization
61. public service motivation
62. Public Service Obligations
63. public service provision
64. quality of service
65. quality of service (QoS)
66. quality-of-service
67. recreational ecosystem service
68. senior civil service
69. service
70. service agent
71. service and product design
72. service communication
73. service delay
74. service delivery
75. service design
76. service design (SD)
77. service ecosystems
78. Service Failure
79. service function chaining
80. service grid
81. service innovation
82. service innovativeness
83. service interactions
84. service life
85. service meshes
86. service migration
87. service models
88. service orientation
89. service outsourcing
90. service parks
91. service placement
92. service plan
93. service provision
94. service provisioning
95. service quality
96. service recovery
97. service robot
98. service robots
99. service supply chain
100. service value
101. Service-Dominant logic
102. service-level agreements
103. service-oriented architecture
104. service-oriented architectures
105. shared service center
106. shared service center (SSC)
107. shared service centres
108. smart service value (SSV)
109. social service robots
110. state fire and rescue service (SFRS)
111. storage as a service
112. synthesis on hierarchical service models
113. system of branded automotive service
114. the debt service ratio
115. transformative service research
116. universities’ community service
117. water service
118. web service
119. web service annotation
120. web service composition
121. (Non-)essential service
122. active distribution network management
123. adaptive management
124. advanced thermal management
125. AI-based worker management
126. airport terminal capacity management
127. algorithmic management
128. architecture, engineering, construction, and facilities management (AEC/FM)
129. asset management
130. aviation management
131. Battery management system
132. battery management systems
133. bottom-up process management
134. brand management
135. bridge management
136. bridge management system
137. building design management
138. building lifecycle management
139. Business and management
140. business continuity management
141. business intelligence management
142. business process management
143. career management
144. case management
145. cell management system
146. change management
147. clinical management
148. coastal management
149. coastal zone management
150. cognitive situation management
151. computer network management
152. condensation management
153. configuration management
154. conflict management
155. Consent management
156. construction data management
157. construction management
158. construction management education
159. consumer-oriented demand side management
160. cost management
161. cost-efficient management
162. creativity management
163. crisis management
164. crisis management framework
165. crisis management practices
166. critical infrastructure management
167. critique of management education
168. cross-cultural management
169. cross-layered fault management
170. customer relationship management (CRM)
171. cutback management
172. Cyber crisis management
173. cyber risk management in shipping
174. data management
175. data quality management
176. database management system
177. database management system (DBMS)
178. database management systems
179. demand & supply chain management
180. demand side management
181. demand side management (DSM)
182. demand-side management
183. design and implementation of Performance Management Systems
184. design management
185. design management concept
186. design management problems
187. design management training
188. destination management
189. digital identity management
190. disaster management
191. disaster management education
192. distributed management
193. document management system
194. document management systems
195. dynamic resource management
196. earnings management
197. Eco-Management and Audit Scheme (EMAS)
198. Economic Management
199. ecosystem-based management
200. eID management
201. Electronic Document and Records Management Systems (EDRMS)
202. electronic pacaging thermal management
203. Electronic packaging thermal management
204. Electronic record management system
205. emergency management
206. energy management
207. energy management
208. Energy Management in Microgrid
209. energy management strategies (EMS)
210. energy management system
211. energy management system (EMS)
212. energy system management
213. energy-management system
214. enterprise architecture management
215. Enterprise Resource Management (ERP)
216. enterprise risk management
217. environmental management
218. environmental management initiative
219. environmental management system
220. error management
221. EU digital management
222. extensive management
223. Facility Management
224. fault management
225. financial management
226. financial management reforms
227. fiscal stress management
228. flexibility management
229. flood risk management
230. GMA (governmental management accounting)
231. grazing management
232. green supply chain management
233. grid management
234. groundwater management
235. health and safety management
236. health management
237. HEI management
238. heritage management
239. high reliability management
240. home energy management
241. home energy management system
242. home energy management systems
243. human resource management
244. ice management
245. identity management
246. impression management
247. incident management training
248. inclusiv knowledge management
249. information management
250. innovation management
251. integrated hospital waste management
252. integrated manufacturing management systems
253. integrated solid waste management
254. integrated waste management model
255. integrated waste management system
256. integrity management
257. interference management
258. inventory management
259. IT management
260. IT security management
261. joint recovery management
262. knowledge management
263. knowledge management (KM)
264. knowledge management in production
265. Knowledge management system
266. knowledge management systems (KMS)
267. knowledge risk management
268. knowledge risk management (KRM)
269. knowledge risk management in banking
270. knowledge risk management in construction
271. knowledge risk management in SMEs
272. knowledge-management
273. knowlegde management
274. laboratory inforation management system (LIMS)
275. laboratory information management system (LIMS)
276. laboratory information management systems
277. land use and management
278. lean design management
279. learning management
280. learning management system
281. learning management systems
282. library management
283. lifecycle management
284. life-cycle management
285. lifetime management
286. LIMS (laboratory information management systems)
287. load management
288. Logistics and supply chain management
289. logistics management
290. maintenance and management
291. management
292. management 4.0
293. management accounting
294. management change
295. management consultants
296. management consulting
297. management control systems
298. management cost-efficiency
299. management development
300. management fashion
301. management guidelines
302. management idea
303. management in private
304. management innovation
305. management knowledge
306. management mechanisms
307. management of capital city region
308. management of large rivers
309. management of sexual dysfunction
310. management of SME's growth
311. management of the capital city
312. management of the EU
313. management phenomena
314. management plan accuracy
315. management practices
316. management practices and leadership skills
317. management report
318. management responsibilities
319. management responsibilities in safety and health
320. management strategies
321. management strategy
322. management technological and organizational capabilities
323. management theories
324. management training
325. marine management
326. maritime fleet management
327. maritime innovation management
328. maritime port management
329. Master Data Management
330. mediatized conflict management
331. memory management
332. metadata management
333. metadata management solutions
334. methodological recommendations for drawing up a management report
335. mine tire management
336. mining waste management
337. moisture management
338. multi-modal logistics management
339. multi-project management
340. municipal solid waste management
341. municipal waste management
342. Natural Resource Management
343. navigation risk management course
344. New Public Management
345. new public management (NPM)
346. occupational health and safety management
347. occupational health and safety management system
348. offer management system
349. operation management
350. optimal energy management
351. organizational learning rate dependence on management
352. pan-European river management impacts
353. paperless management
354. participatory management
355. performance management
356. performance management history
357. performance management system
358. performance management systems
359. Performance Management Systems (PMS)
360. personal knowledge management
361. personalized energy management systems (PEMS)
362. personnel management
363. phosphorus management
364. physical asset management
365. policy management
366. pollution management
367. Port Management
368. power management
369. power system management
370. proactive contractual management
371. proactive risk management
372. process management
373. Product Data Management (PDM)
374. product life cycle management
375. Product Lifecycle Management
376. product lifecycle management (PLM)
377. product variant management
378. program management
379. Project construction management
380. project management
381. project management office (PMO)
382. project portfolio management
383. project risk management
384. public management
385. public management reform
386. public management reforms
387. public satisfaction with situation management
388. public sector management
389. quality management
390. quality of management
391. radio resource management
392. radio resource management (RRM)
393. Radio Resource Management(RRM)
394. radio spectrum management
395. reactive power management
396. reactive risk management
397. reconstruction management
398. record management
399. records management
400. Recovery Management
401. regional management
402. residential energy management
403. resilience management
404. resource management
405. responsible knowledge management
406. responsible management education
407. risk management
408. risk management culture
409. risk management in public organizations
410. risk management model
411. risk-based management
412. river basin management
413. river basin management plans
414. road management
415. road performance management
416. safety and health management
417. safety management
418. safety management system
419. schools of thought (in management)
420. screen time management
421. SDN-based IoT management frameworks
422. security management
423. security risk management
424. self-management
425. self‐management
426. short-term energy management
427. situational management
428. small business management
429. smart energy management system (SEMS)
430. smart waste management system
431. SOC management
432. software project management
433. space traffic management
434. storage management
435. Storm Water Management Model (SWMM5)
436. stormwater management
437. strategic human resource management
438. strategic management
439. strategic renewal and corporate turnaround management
440. success of performance management systems (PMS)
441. supply chain management
442. supply chain risk management
443. sustainable energy management
444. sustainable development management
445. Sustainable management
446. sustainable retail management
447. sustainable supply chain management
448. Sustainable supply chains management
449. sustainalble supply chain management
450. Zimbabwe agro-pastoral management model
451. teaching supply chain management
452. team management
453. teamwork management
454. technology management
455. telecommunication network management
456. thermal management
457. thermal management (packaging)
458. thermal management system
459. time management
460. top management team diversity
461. total quality management
462. tourism and restaurant management
463. tourism management
464. trust management
465. uncertainties management
466. uncertainty management
467. university management
468. urban land management
469. urban stormwater management
470. USN Journal
471. waste management
472. waste management strategy
473. water management
474. waterway safety management
475. Wisdom management (WM)
476. visual management
477. workflow management system

Journal of Service Management (source)

types of item

keyword 477

subject term 6