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Journal of Service Management (source)

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journal article EST / journal article ENG

The invisible leash: when human brands hijack corporate brands' consumer relationshipsGiertz, Johann N.; Hollebeek, Linda Desiree; Weiger, Welf Hermann; Hammerschmidt, MaikJournal of Service Management2022 / p. 485-495 https://doi.org/10.1108/JOSM-06-2021-0211 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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journal article EST / journal article ENG

The role of recommender systems in fostering consumers' long-term platform engagementMaslowska, Ewa; Malthouse, Edward C.; Hollebeek, Linda DesireeJournal of Service Management2022 / p. 721-732 https://doi.org/10.1108/JOSM-12-2021-0487 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
3

journal article EST / journal article ENG

Talking vs typing: how voice- vs text-based educational robots shape student engagementMele, Cristina; Russo-Spena, Tiziana; Ranieri, Angelo; Di Bernardo, Irene; Hollebeek, Linda DesireeJournal of Service Management2025 / 24, p https://doi.org/10.1108/JOSM-02-2024-0082

journal article EST / journal article ENG

Number of records 3, displaying 1 - 3

1. service-oriented business process management
2. airport level of service
3. ancillary service
4. BaaS (Backend-as-a-service)
5. barriers to health care service
6. building service system
7. building service systems
8. civil service
9. civil service reform
10. civil service training
11. civil service turnover
12. civil-service training
13. Closed Childcare Institution Service
14. Community pharmacy service
15. context-specific public service delivery
16. Copernicus Marine Environment Monitoring Service
17. Copernicus Marine Service (CMEMS)
18. customer service quality
19. Database-as-a-Service (DBaaS)
20. DBaaS (Database-as-a-Service)
21. debt service-to-income ratio
22. Denial of Service (DoS) attack
23. denial of service attacks
24. digital product-service systems
25. ecosystem service
26. emergency medical service
27. energy-as-a-service
28. enterprise service bus
29. equality-of-service (EoS)
30. FaaS (Function-as-a-service)
31. FinTech service
32. frequency regulation service~(FRS)
33. governance-as-a-service
34. guided in-service learning
35. hierarchical service models
36. IaaS (Infrastructure-asa-Service)
37. ICT-based service solutions for senior citizens
38. integrated energy service provider (IESP)
39. integrated service delivery
40. knowledge-intensive business service (KIBS)
41. knowledge-intensive service activities (KISA)
42. library service
43. manufacturing and service organizations
44. mobility as a service
45. online service
46. optical spectrum as a service
47. optical spectrum-as-a-service
48. personalized service
49. platform-mediated service
50. proactive public service
51. proactive service recovery
52. product and service development
53. public service
54. public service automation
55. public service bargain
56. public service cuts
57. public service delivery
58. public service innovation
59. public service modernization
60. public service motivation
61. Public Service Obligations
62. public service provision
63. quality of service
64. quality of service (QoS)
65. quality-of-service
66. recreational ecosystem service
67. senior civil service
68. service
69. service agent
70. service and product design
71. service communication
72. service delay
73. service delivery
74. service design
75. service design (SD)
76. service ecosystems
77. Service Failure
78. service function chaining
79. service grid
80. service innovation
81. service innovativeness
82. service interactions
83. service life
84. service meshes
85. service migration
86. service models
87. service orientation
88. service outsourcing
89. service parks
90. service placement
91. service plan
92. service provision
93. service provisioning
94. service quality
95. service recovery
96. service robot
97. service robots
98. service supply chain
99. service value
100. Service-Dominant logic
101. service-level agreements
102. service-oriented architecture
103. service-oriented architectures
104. shared service center
105. shared service center (SSC)
106. shared service centres
107. smart service value (SSV)
108. social service robots
109. state fire and rescue service (SFRS)
110. storage as a service
111. synthesis on hierarchical service models
112. system of branded automotive service
113. the debt service ratio
114. transformative service research
115. universities’ community service
116. water service
117. web service
118. web service annotation
119. web service composition
120. (Non-)essential service
121. active distribution network management
122. adaptive management
123. advanced thermal management
124. AI-based worker management
125. airport terminal capacity management
126. algorithmic management
127. architecture, engineering, construction, and facilities management (AEC/FM)
128. asset management
129. aviation management
130. Battery management system
131. battery management systems
132. bottom-up process management
133. brand management
134. bridge management
135. bridge management system
136. building design management
137. building lifecycle management
138. Business and management
139. business continuity management
140. business intelligence management
141. business process management
142. career management
143. case management
144. cell management system
145. change management
146. clinical management
147. coastal management
148. coastal zone management
149. cognitive situation management
150. computer network management
151. configuration management
152. conflict management
153. Consent management
154. construction data management
155. construction management
156. construction management education
157. consumer-oriented demand side management
158. cost management
159. cost-efficient management
160. creativity management
161. crisis management
162. crisis management framework
163. crisis management practices
164. critical infrastructure management
165. critique of management education
166. cross-cultural management
167. cross-layered fault management
168. customer relationship management (CRM)
169. cutback management
170. Cyber crisis management
171. data management
172. data quality management
173. database management system
174. database management system (DBMS)
175. database management systems
176. demand & supply chain management
177. demand side management
178. demand side management (DSM)
179. demand-side management
180. design and implementation of Performance Management Systems
181. design management
182. design management concept
183. design management problems
184. design management training
185. destination management
186. digital identity management
187. disaster management
188. disaster management education
189. distributed management
190. document management system
191. document management systems
192. dynamic resource management
193. earnings management
194. Eco-Management and Audit Scheme (EMAS)
195. Economic Management
196. ecosystem-based management
197. eID management
198. Electronic Document and Records Management Systems (EDRMS)
199. electronic pacaging thermal management
200. Electronic packaging thermal management
201. Electronic record management system
202. emergency management
203. energy management
204. energy management
205. Energy Management in Microgrid
206. energy management strategies (EMS)
207. energy management system
208. energy management system (EMS)
209. energy system management
210. energy-management system
211. enterprise architecture management
212. Enterprise Resource Management (ERP)
213. enterprise risk management
214. environmental management
215. environmental management initiative
216. environmental management system
217. error management
218. EU digital management
219. extensive management
220. fault management
221. financial management
222. financial management reforms
223. fiscal stress management
224. flexibility management
225. flood risk management
226. GMA (governmental management accounting)
227. grazing management
228. green supply chain management
229. grid management
230. groundwater management
231. health and safety management
232. health management
233. HEI management
234. heritage management
235. high reliability management
236. home energy management
237. home energy management system
238. home energy management systems
239. human resource management
240. ice management
241. identity management
242. impression management
243. incident management training
244. inclusiv knowledge management
245. information management
246. innovation management
247. integrated hospital waste management
248. integrated manufacturing management systems
249. integrated solid waste management
250. integrated waste management model
251. integrated waste management system
252. integrity management
253. interference management
254. inventory management
255. IT management
256. IT security management
257. joint recovery management
258. knowledge management
259. knowledge management (KM)
260. knowledge management in production
261. Knowledge management system
262. knowledge management systems (KMS)
263. knowledge risk management
264. knowledge risk management (KRM)
265. knowledge risk management in banking
266. knowledge risk management in construction
267. knowledge risk management in SMEs
268. knowledge-management
269. knowlegde management
270. laboratory inforation management system (LIMS)
271. laboratory information management system (LIMS)
272. laboratory information management systems
273. land use and management
274. lean design management
275. learning management
276. learning management system
277. learning management systems
278. library management
279. lifecycle management
280. life-cycle management
281. lifetime management
282. LIMS (laboratory information management systems)
283. load management
284. Logistics and supply chain management
285. logistics management
286. maintenance and management
287. management
288. management 4.0
289. management accounting
290. management change
291. management consultants
292. management consulting
293. management control systems
294. management cost-efficiency
295. management development
296. management fashion
297. management guidelines
298. management idea
299. management in private
300. management innovation
301. management knowledge
302. management mechanisms
303. management of capital city region
304. management of large rivers
305. management of sexual dysfunction
306. management of SME's growth
307. management of the capital city
308. management of the EU
309. management phenomena
310. management plan accuracy
311. management practices
312. management practices and leadership skills
313. management report
314. management responsibilities
315. management responsibilities in safety and health
316. management strategies
317. management strategy
318. management technological and organizational capabilities
319. management theories
320. management training
321. marine management
322. maritime fleet management
323. maritime innovation management
324. maritime port management
325. Master Data Management
326. mediatized conflict management
327. memory management
328. metadata management
329. metadata management solutions
330. methodological recommendations for drawing up a management report
331. mine tire management
332. mining waste management
333. moisture management
334. multi-modal logistics management
335. multi-project management
336. municipal solid waste management
337. municipal waste management
338. Natural Resource Management
339. navigation risk management course
340. New Public Management
341. new public management (NPM)
342. occupational health and safety management
343. occupational health and safety management system
344. offer management system
345. operation management
346. optimal energy management
347. organizational learning rate dependence on management
348. pan-European river management impacts
349. paperless management
350. participatory management
351. performance management
352. performance management history
353. performance management system
354. performance management systems
355. Performance Management Systems (PMS)
356. personal knowledge management
357. personalized energy management systems (PEMS)
358. personnel management
359. phosphorus management
360. physical asset management
361. policy management
362. pollution management
363. power management
364. power system management
365. proactive contractual management
366. proactive risk management
367. process management
368. Product Data Management (PDM)
369. product life cycle management
370. Product Lifecycle Management
371. product lifecycle management (PLM)
372. product variant management
373. program management
374. project management
375. project management office (PMO)
376. project portfolio management
377. project risk management
378. public management
379. public management reform
380. public management reforms
381. public satisfaction with situation management
382. public sector management
383. quality management
384. quality of management
385. radio resource management
386. radio resource management (RRM)
387. Radio Resource Management(RRM)
388. radio spectrum management
389. reactive power management
390. reactive risk management
391. reconstruction management
392. record management
393. records management
394. Recovery Management
395. regional management
396. residential energy management
397. resilience management
398. resource management
399. responsible knowledge management
400. responsible management education
401. risk management
402. risk management culture
403. risk management in public organizations
404. risk management model
405. risk-based management
406. river basin management
407. river basin management plans
408. road management
409. road performance management
410. safety and health management
411. safety management
412. safety management system
413. schools of thought (in management)
414. SDN-based IoT management frameworks
415. security management
416. security risk management
417. self-management
418. self‐management
419. short-term energy management
420. situational management
421. small business management
422. smart energy management system (SEMS)
423. smart waste management system
424. SOC management
425. software project management
426. space traffic management
427. storage management
428. Storm Water Management Model (SWMM5)
429. stormwater management
430. strategic human resource management
431. strategic management
432. strategic renewal and corporate turnaround management
433. success of performance management systems (PMS)
434. supply chain management
435. supply chain risk management
436. sustainable energy management
437. sustainable development management
438. Sustainable management
439. sustainable retail management
440. sustainable supply chain management
441. Sustainable supply chains management
442. sustainalble supply chain management
443. Zimbabwe agro-pastoral management model
444. teaching supply chain management
445. team management
446. teamwork management
447. technology management
448. telecommunication network management
449. thermal management
450. thermal management (packaging)
451. thermal management system
452. time management
453. total quality management
454. tourism and restaurant management
455. tourism management
456. trust management
457. uncertainties management
458. uncertainty management
459. university management
460. urban land management
461. urban stormwater management
462. USN Journal
463. waste management
464. waste management strategy
465. water management
466. waterway safety management
467. Wisdom management (WM)
468. visual management
469. workflow management system

Journal of Service Management (source)

types of item

keyword 469

subject term 6