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Journal of Service Management (source)

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journal article EST / journal article ENG

The invisible leash: when human brands hijack corporate brands' consumer relationshipsGiertz, Johann N.; Hollebeek, Linda Desiree; Weiger, Welf Hermann; Hammerschmidt, MaikJournal of Service Management2022 / p. 485-495 https://doi.org/10.1108/JOSM-06-2021-0211 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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journal article EST / journal article ENG

The role of recommender systems in fostering consumers' long-term platform engagementMaslowska, Ewa; Malthouse, Edward C.; Hollebeek, Linda DesireeJournal of Service Management2022 / p. 721-732 https://doi.org/10.1108/JOSM-12-2021-0487 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

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Talking vs typing : how voice- vs text-based educational robots shape student engagementMele, Cristina; Russo-Spena, Tiziana; Ranieri, Angelo; Di Bernardo, Irene; Hollebeek, Linda DesireeJournal of Service Management2025 / 24, p https://doi.org/10.1108/JOSM-02-2024-0082

journal article EST / journal article ENG

Number of records 3, displaying 1 - 3

1. service life management
2. service-oriented business process management
3. airport level of service
4. Alternative service provision
5. ancillary service
6. BaaS (Backend-as-a-service)
7. barriers to health care service
8. building service system
9. building service systems
10. civil service
11. civil service reform
12. civil service training
13. civil service turnover
14. civil-service training
15. Closed Childcare Institution Service
16. Community pharmacy service
17. context-specific public service delivery
18. Copernicus Marine Environment Monitoring Service
19. Copernicus Marine Service (CMEMS)
20. customer service quality
21. Database-as-a-Service (DBaaS)
22. DBaaS (Database-as-a-Service)
23. debt service-to-income ratio
24. Denial of Service (DoS) attack
25. denial of service attacks
26. digital product-service systems
27. ecosystem service
28. emergency medical service
29. energy-as-a-service
30. enterprise service bus
31. equality-of-service (EoS)
32. FaaS (Function-as-a-service)
33. FinTech service
34. frequency regulation service (FRS)
35. frequency regulation service~(FRS)
36. governance-as-a-service
37. guided in-service learning
38. hierarchical service models
39. IaaS (Infrastructure-asa-Service)
40. ICT-based service solutions for senior citizens
41. integrated energy service provider (IESP)
42. integrated service delivery
43. knowledge-intensive business service (KIBS)
44. knowledge-intensive service activities (KISA)
45. library service
46. manufacturing and service organizations
47. mobility as a service
48. online service
49. optical spectrum as a service
50. optical spectrum-as-a-service
51. personalized service
52. platform-mediated service
53. proactive public service
54. proactive service recovery
55. product and service development
56. public service
57. public service automation
58. public service bargain
59. public service cuts
60. public service delivery
61. public service innovation
62. public service modernization
63. public service motivation
64. Public Service Obligations
65. public service provision
66. quality of service
67. quality of service (QoS)
68. quality-of-service
69. recreational ecosystem service
70. senior civil service
71. service
72. service agent
73. service and product design
74. service communication
75. service continuity
76. service delay
77. service delivery
78. service design
79. service design (SD)
80. service ecosystems
81. Service Failure
82. service function chaining
83. service grid
84. service innovation
85. service innovativeness
86. service interactions
87. service life
88. service meshes
89. service migration
90. service models
91. service orientation
92. service outsourcing
93. service parks
94. service placement
95. service plan
96. service providers
97. service provision
98. service provisioning
99. service quality
100. service recovery
101. service relations
102. service robot
103. service robots
104. service supply chain
105. service value
106. service-as-theatre
107. Service-Dominant logic
108. service-level agreements
109. service-oriented architecture
110. service-oriented architectures
111. shared service center
112. shared service center (SSC)
113. shared service centres
114. smart service value (SSV)
115. social service robots
116. state fire and rescue service (SFRS)
117. storage as a service
118. synthesis on hierarchical service models
119. system of branded automotive service
120. the debt service ratio
121. transformative service research
122. universities’ community service
123. water service
124. web service
125. web service annotation
126. web service composition
127. vessel traffic service
128. vital service providers
129. (Non-)essential service
130. active distribution network management
131. adaptive management
132. advanced thermal management
133. AI-based worker management
134. airport terminal capacity management
135. algorithmic management
136. architecture, engineering, construction, and facilities management (AEC/FM)
137. asset management
138. aviation management
139. Battery management system
140. battery management systems
141. bottom-up process management
142. brand management
143. bridge management
144. bridge management system
145. building design management
146. building energy management systems
147. building lifecycle management
148. Business and management
149. business continuity management
150. business intelligence management
151. business process management
152. career management
153. case management
154. cell management system
155. change management
156. clinical management
157. coastal management
158. coastal zone management
159. cognitive situation management
160. computer network management
161. condensation management
162. configuration management
163. conflict management
164. Consent management
165. construction data management
166. construction management
167. construction management education
168. consumer-oriented demand side management
169. cost management
170. cost-efficient management
171. creativity management
172. crisis management
173. crisis management framework
174. crisis management practices
175. critical infrastructure management
176. critique of management education
177. cross-cultural management
178. cross-layered fault management
179. customer relationship management (CRM)
180. cutback management
181. Cyber crisis management
182. cyber risk management in shipping
183. data management
184. data quality management
185. database management system
186. database management system (DBMS)
187. database management systems
188. demand & supply chain management
189. demand side management
190. demand side management (DSM)
191. demand-side management
192. design and implementation of Performance Management Systems
193. design management
194. design management concept
195. design management problems
196. design management training
197. destination management
198. digital identity management
199. disaster management
200. disaster management education
201. distributed management
202. document management system
203. document management systems
204. dynamic resource management
205. earnings management
206. Eco-Management and Audit Scheme (EMAS)
207. Economic Management
208. ecosystem-based management
209. eID management
210. Electronic Document and Records Management Systems (EDRMS)
211. electronic pacaging thermal management
212. Electronic packaging thermal management
213. Electronic record management system
214. emergency management
215. energy management
216. energy management
217. Energy Management in Microgrid
218. energy management strategies (EMS)
219. energy management system
220. energy management system (EMS)
221. energy management systems
222. energy system management
223. energy-management system
224. enterprise architecture management
225. Enterprise Resource Management (ERP)
226. enterprise risk management
227. environmental management
228. environmental management initiative
229. environmental management system
230. error management
231. EU digital management
232. extensive management
233. Facility Management
234. fault management
235. financial management
236. financial management reforms
237. fiscal stress management
238. flexibility management
239. flood risk management
240. GMA (governmental management accounting)
241. grazing management
242. green supply chain management
243. grid management
244. groundwater management
245. health and safety management
246. health management
247. HEI management
248. heritage management
249. high reliability management
250. home energy management
251. home energy management system
252. home energy management systems
253. human resource management
254. ice management
255. identity management
256. impression management
257. incident management training
258. inclusiv knowledge management
259. information management
260. innovation management
261. integrated hospital waste management
262. integrated manufacturing management systems
263. integrated solid waste management
264. integrated waste management model
265. integrated waste management system
266. integrity management
267. interference management
268. inventory management
269. IT management
270. IT security management
271. joint recovery management
272. knowledge management
273. knowledge management (KM)
274. knowledge management in production
275. Knowledge management system
276. knowledge management systems (KMS)
277. knowledge risk management
278. knowledge risk management (KRM)
279. knowledge risk management in banking
280. knowledge risk management in construction
281. knowledge risk management in SMEs
282. knowledge-management
283. knowlegde management
284. laboratory inforation management system (LIMS)
285. laboratory information management system (LIMS)
286. laboratory information management systems
287. land use and management
288. lean design management
289. learning management
290. learning management system
291. learning management systems
292. library management
293. lifecycle management
294. life-cycle management
295. lifetime management
296. LIMS (laboratory information management systems)
297. load management
298. Logistics and supply chain management
299. logistics management
300. maintenance and management
301. management
302. management 4.0
303. management accounting
304. management change
305. management consultants
306. management consulting
307. management control systems
308. management cost-efficiency
309. management development
310. management fashion
311. management guidelines
312. management idea
313. management in private
314. management innovation
315. management knowledge
316. management mechanisms
317. management of capital city region
318. management of diseases and pests
319. management of large rivers
320. management of sexual dysfunction
321. management of SME's growth
322. management of the capital city
323. management of the EU
324. management phenomena
325. management plan accuracy
326. management practices
327. management practices and leadership skills
328. management report
329. management responsibilities
330. management responsibilities in safety and health
331. management strategies
332. management strategy
333. management technological and organizational capabilities
334. management theories
335. management training
336. marine management
337. maritime fleet management
338. maritime innovation management
339. maritime port management
340. Master Data Management
341. mediatized conflict management
342. memory management
343. metadata management
344. metadata management solutions
345. methodological recommendations for drawing up a management report
346. mine tire management
347. mining waste management
348. moisture management
349. multi-modal logistics management
350. multi-project management
351. municipal solid waste management
352. municipal waste management
353. Natural Resource Management
354. navigation risk management course
355. New Public Management
356. new public management (NPM)
357. occupational health and safety management
358. occupational health and safety management system
359. offer management system
360. operation management
361. optimal energy management
362. organizational learning rate dependence on management
363. Overpressure Management
364. pan-European river management impacts
365. paperless management
366. participatory management
367. performance management
368. performance management history
369. performance management system
370. performance management systems
371. Performance Management Systems (PMS)
372. personal knowledge management
373. personalized energy management systems (PEMS)
374. personnel management
375. phosphorus management
376. physical asset management
377. policy management
378. pollution management
379. Port Management
380. power management
381. power system management
382. proactive contractual management
383. proactive risk management
384. process management
385. Product Data Management (PDM)
386. product life cycle management
387. Product Lifecycle Management
388. product lifecycle management (PLM)
389. product variant management
390. program management
391. Project construction management
392. project management
393. project management office (PMO)
394. project portfolio management
395. project risk management
396. public management
397. public management reform
398. public management reforms
399. public satisfaction with situation management
400. public sector management
401. quality management
402. quality of management
403. radio resource management
404. radio resource management (RRM)
405. Radio Resource Management(RRM)
406. radio spectrum management
407. reactive power management
408. reactive risk management
409. reconstruction management
410. record management
411. records management
412. Recovery Management
413. regional management
414. remote management
415. residential energy management
416. resilience management
417. resource management
418. responsible knowledge management
419. responsible management education
420. risk management
421. risk management culture
422. risk management in public organizations
423. risk management model
424. risk-based management
425. river basin management
426. river basin management plans
427. road management
428. road performance management
429. safety and health management
430. safety management
431. safety management system
432. schools of thought (in management)
433. screen time management
434. SDN-based IoT management frameworks
435. security management
436. security risk management
437. self-management
438. self‐management
439. short-term energy management
440. situational management
441. small business management
442. smart energy management system (SEMS)
443. smart waste management system
444. SOC management
445. software project management
446. space traffic management
447. storage management
448. Storm Water Management Model (SWMM5)
449. stormwater management
450. strategic human resource management
451. strategic management
452. strategic renewal and corporate turnaround management
453. success of performance management systems (PMS)
454. supply chain management
455. supply chain risk management
456. sustainable energy management
457. sustainable development management
458. Sustainable management
459. sustainable retail management
460. sustainable supply chain management
461. Sustainable supply chains management
462. sustainalble supply chain management
463. Zimbabwe agro-pastoral management model
464. teaching supply chain management
465. team management
466. teamwork management
467. technology management
468. telecommunication network management
469. thermal management
470. thermal management (packaging)
471. thermal management system
472. time management
473. top management team diversity
474. total quality management
475. tourism and restaurant management
476. tourism management
477. transition management
478. trust management
479. uncertainties management
480. uncertainty management
481. university management
482. urban land management
483. urban stormwater management
484. USN Journal
485. waste management
486. waste management strategy
487. water management
488. waterway safety management
489. Wisdom management (WM)
490. visual management
491. workflow management system

Journal of Service Management (source)

types of item

keyword 491

subject term 6