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Journal of Service Management (source)

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journal article EST / journal article ENG

The invisible leash: when human brands hijack corporate brands' consumer relationshipsGiertz, Johann N.; Hollebeek, Linda Desiree; Weiger, Welf Hermann; Hammerschmidt, MaikJournal of Service Management2022 / p. 485-495 https://doi.org/10.1108/JOSM-06-2021-0211 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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journal article EST / journal article ENG

The role of recommender systems in fostering consumers' long-term platform engagementMaslowska, Ewa; Malthouse, Edward C.; Hollebeek, Linda DesireeJournal of Service Management2022 / p. 721-732 https://doi.org/10.1108/JOSM-12-2021-0487 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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Talking vs typing: how voice- vs text-based educational robots shape student engagementMele, Cristina; Russo-Spena, Tiziana; Ranieri, Angelo; Di Bernardo, Irene; Hollebeek, Linda DesireeJournal of Service Management2025 / 24, p https://doi.org/10.1108/JOSM-02-2024-0082

journal article EST / journal article ENG

Number of records 3, displaying 1 - 3

1. service life management
2. service-oriented business process management
3. airport level of service
4. ancillary service
5. BaaS (Backend-as-a-service)
6. barriers to health care service
7. building service system
8. building service systems
9. civil service
10. civil service reform
11. civil service training
12. civil service turnover
13. civil-service training
14. Closed Childcare Institution Service
15. Community pharmacy service
16. context-specific public service delivery
17. Copernicus Marine Environment Monitoring Service
18. Copernicus Marine Service (CMEMS)
19. customer service quality
20. Database-as-a-Service (DBaaS)
21. DBaaS (Database-as-a-Service)
22. debt service-to-income ratio
23. Denial of Service (DoS) attack
24. denial of service attacks
25. digital product-service systems
26. ecosystem service
27. emergency medical service
28. energy-as-a-service
29. enterprise service bus
30. equality-of-service (EoS)
31. FaaS (Function-as-a-service)
32. FinTech service
33. frequency regulation service~(FRS)
34. governance-as-a-service
35. guided in-service learning
36. hierarchical service models
37. IaaS (Infrastructure-asa-Service)
38. ICT-based service solutions for senior citizens
39. integrated energy service provider (IESP)
40. integrated service delivery
41. knowledge-intensive business service (KIBS)
42. knowledge-intensive service activities (KISA)
43. library service
44. manufacturing and service organizations
45. mobility as a service
46. online service
47. optical spectrum as a service
48. optical spectrum-as-a-service
49. personalized service
50. platform-mediated service
51. proactive public service
52. proactive service recovery
53. product and service development
54. public service
55. public service automation
56. public service bargain
57. public service cuts
58. public service delivery
59. public service innovation
60. public service modernization
61. public service motivation
62. Public Service Obligations
63. public service provision
64. quality of service
65. quality of service (QoS)
66. quality-of-service
67. recreational ecosystem service
68. senior civil service
69. service
70. service agent
71. service and product design
72. service communication
73. service delay
74. service delivery
75. service design
76. service design (SD)
77. service ecosystems
78. Service Failure
79. service function chaining
80. service grid
81. service innovation
82. service innovativeness
83. service interactions
84. service life
85. service meshes
86. service migration
87. service models
88. service orientation
89. service outsourcing
90. service parks
91. service placement
92. service plan
93. service provision
94. service provisioning
95. service quality
96. service recovery
97. service robot
98. service robots
99. service supply chain
100. service value
101. Service-Dominant logic
102. service-level agreements
103. service-oriented architecture
104. service-oriented architectures
105. shared service center
106. shared service center (SSC)
107. shared service centres
108. smart service value (SSV)
109. social service robots
110. state fire and rescue service (SFRS)
111. storage as a service
112. synthesis on hierarchical service models
113. system of branded automotive service
114. the debt service ratio
115. transformative service research
116. universities’ community service
117. water service
118. web service
119. web service annotation
120. web service composition
121. (Non-)essential service
122. active distribution network management
123. adaptive management
124. advanced thermal management
125. AI-based worker management
126. airport terminal capacity management
127. algorithmic management
128. architecture, engineering, construction, and facilities management (AEC/FM)
129. asset management
130. aviation management
131. Battery management system
132. battery management systems
133. bottom-up process management
134. brand management
135. bridge management
136. bridge management system
137. building design management
138. building lifecycle management
139. Business and management
140. business continuity management
141. business intelligence management
142. business process management
143. career management
144. case management
145. cell management system
146. change management
147. clinical management
148. coastal management
149. coastal zone management
150. cognitive situation management
151. computer network management
152. configuration management
153. conflict management
154. Consent management
155. construction data management
156. construction management
157. construction management education
158. consumer-oriented demand side management
159. cost management
160. cost-efficient management
161. creativity management
162. crisis management
163. crisis management framework
164. crisis management practices
165. critical infrastructure management
166. critique of management education
167. cross-cultural management
168. cross-layered fault management
169. customer relationship management (CRM)
170. cutback management
171. Cyber crisis management
172. cyber risk management in shipping
173. data management
174. data quality management
175. database management system
176. database management system (DBMS)
177. database management systems
178. demand & supply chain management
179. demand side management
180. demand side management (DSM)
181. demand-side management
182. design and implementation of Performance Management Systems
183. design management
184. design management concept
185. design management problems
186. design management training
187. destination management
188. digital identity management
189. disaster management
190. disaster management education
191. distributed management
192. document management system
193. document management systems
194. dynamic resource management
195. earnings management
196. Eco-Management and Audit Scheme (EMAS)
197. Economic Management
198. ecosystem-based management
199. eID management
200. Electronic Document and Records Management Systems (EDRMS)
201. electronic pacaging thermal management
202. Electronic packaging thermal management
203. Electronic record management system
204. emergency management
205. energy management
206. energy management
207. Energy Management in Microgrid
208. energy management strategies (EMS)
209. energy management system
210. energy management system (EMS)
211. energy system management
212. energy-management system
213. enterprise architecture management
214. Enterprise Resource Management (ERP)
215. enterprise risk management
216. environmental management
217. environmental management initiative
218. environmental management system
219. error management
220. EU digital management
221. extensive management
222. Facility Management
223. fault management
224. financial management
225. financial management reforms
226. fiscal stress management
227. flexibility management
228. flood risk management
229. GMA (governmental management accounting)
230. grazing management
231. green supply chain management
232. grid management
233. groundwater management
234. health and safety management
235. health management
236. HEI management
237. heritage management
238. high reliability management
239. home energy management
240. home energy management system
241. home energy management systems
242. human resource management
243. ice management
244. identity management
245. impression management
246. incident management training
247. inclusiv knowledge management
248. information management
249. innovation management
250. integrated hospital waste management
251. integrated manufacturing management systems
252. integrated solid waste management
253. integrated waste management model
254. integrated waste management system
255. integrity management
256. interference management
257. inventory management
258. IT management
259. IT security management
260. joint recovery management
261. knowledge management
262. knowledge management (KM)
263. knowledge management in production
264. Knowledge management system
265. knowledge management systems (KMS)
266. knowledge risk management
267. knowledge risk management (KRM)
268. knowledge risk management in banking
269. knowledge risk management in construction
270. knowledge risk management in SMEs
271. knowledge-management
272. knowlegde management
273. laboratory inforation management system (LIMS)
274. laboratory information management system (LIMS)
275. laboratory information management systems
276. land use and management
277. lean design management
278. learning management
279. learning management system
280. learning management systems
281. library management
282. lifecycle management
283. life-cycle management
284. lifetime management
285. LIMS (laboratory information management systems)
286. load management
287. Logistics and supply chain management
288. logistics management
289. maintenance and management
290. management
291. management 4.0
292. management accounting
293. management change
294. management consultants
295. management consulting
296. management control systems
297. management cost-efficiency
298. management development
299. management fashion
300. management guidelines
301. management idea
302. management in private
303. management innovation
304. management knowledge
305. management mechanisms
306. management of capital city region
307. management of large rivers
308. management of sexual dysfunction
309. management of SME's growth
310. management of the capital city
311. management of the EU
312. management phenomena
313. management plan accuracy
314. management practices
315. management practices and leadership skills
316. management report
317. management responsibilities
318. management responsibilities in safety and health
319. management strategies
320. management strategy
321. management technological and organizational capabilities
322. management theories
323. management training
324. marine management
325. maritime fleet management
326. maritime innovation management
327. maritime port management
328. Master Data Management
329. mediatized conflict management
330. memory management
331. metadata management
332. metadata management solutions
333. methodological recommendations for drawing up a management report
334. mine tire management
335. mining waste management
336. moisture management
337. multi-modal logistics management
338. multi-project management
339. municipal solid waste management
340. municipal waste management
341. Natural Resource Management
342. navigation risk management course
343. New Public Management
344. new public management (NPM)
345. occupational health and safety management
346. occupational health and safety management system
347. offer management system
348. operation management
349. optimal energy management
350. organizational learning rate dependence on management
351. pan-European river management impacts
352. paperless management
353. participatory management
354. performance management
355. performance management history
356. performance management system
357. performance management systems
358. Performance Management Systems (PMS)
359. personal knowledge management
360. personalized energy management systems (PEMS)
361. personnel management
362. phosphorus management
363. physical asset management
364. policy management
365. pollution management
366. Port Management
367. power management
368. power system management
369. proactive contractual management
370. proactive risk management
371. process management
372. Product Data Management (PDM)
373. product life cycle management
374. Product Lifecycle Management
375. product lifecycle management (PLM)
376. product variant management
377. program management
378. Project construction management
379. project management
380. project management office (PMO)
381. project portfolio management
382. project risk management
383. public management
384. public management reform
385. public management reforms
386. public satisfaction with situation management
387. public sector management
388. quality management
389. quality of management
390. radio resource management
391. radio resource management (RRM)
392. Radio Resource Management(RRM)
393. radio spectrum management
394. reactive power management
395. reactive risk management
396. reconstruction management
397. record management
398. records management
399. Recovery Management
400. regional management
401. residential energy management
402. resilience management
403. resource management
404. responsible knowledge management
405. responsible management education
406. risk management
407. risk management culture
408. risk management in public organizations
409. risk management model
410. risk-based management
411. river basin management
412. river basin management plans
413. road management
414. road performance management
415. safety and health management
416. safety management
417. safety management system
418. schools of thought (in management)
419. screen time management
420. SDN-based IoT management frameworks
421. security management
422. security risk management
423. self-management
424. self‐management
425. short-term energy management
426. situational management
427. small business management
428. smart energy management system (SEMS)
429. smart waste management system
430. SOC management
431. software project management
432. space traffic management
433. storage management
434. Storm Water Management Model (SWMM5)
435. stormwater management
436. strategic human resource management
437. strategic management
438. strategic renewal and corporate turnaround management
439. success of performance management systems (PMS)
440. supply chain management
441. supply chain risk management
442. sustainable energy management
443. sustainable development management
444. Sustainable management
445. sustainable retail management
446. sustainable supply chain management
447. Sustainable supply chains management
448. sustainalble supply chain management
449. Zimbabwe agro-pastoral management model
450. teaching supply chain management
451. team management
452. teamwork management
453. technology management
454. telecommunication network management
455. thermal management
456. thermal management (packaging)
457. thermal management system
458. time management
459. top management team diversity
460. total quality management
461. tourism and restaurant management
462. tourism management
463. trust management
464. uncertainties management
465. uncertainty management
466. university management
467. urban land management
468. urban stormwater management
469. USN Journal
470. waste management
471. waste management strategy
472. water management
473. waterway safety management
474. Wisdom management (WM)
475. visual management
476. workflow management system

Journal of Service Management (source)

types of item

keyword 476

subject term 6