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HCI in Business, Government, and Organizations : Information Systems : third International Conference, HCIBGO 2016 held as part of HCI International 2016, Toronto, Canada, July 17-22, 2016 : proceedings. Part II (source)

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Bringing service design thinking into the public sector to create proactive and user-friendly public servicesSirendi, Regina; Taveter, KuldarHCI in Business, Government, and Organizations : Information Systems : third International Conference, HCIBGO 2016 held as part of HCI International 2016, Toronto, Canada, July 17-22, 2016 : proceedings. Part II2016 / p. 221-230 : ill https://doi.org/10.1007/978-3-319-39399-5_21 Conference Proceedings at Scopus Article at Scopus Conference Proceedings at WOS Article at WOS

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