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Lages, Cristiana R. (author)
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journal article EST
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journal article ENG
Friend or foe? Customer engagement’s value-based effects on fellow customers and the firm
Clark, Moira K.
;
Lages, Cristiana R.
;
Hollebeek, Linda Desiree
Journal of Business Research
2020
/
p. 549-556
https://doi.org/10.1016/j.jbusres.2020.03.011
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journal article EST
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journal article ENG
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book article
Positively and negatively valenced customer engagement : the constructs and their organizational consequences
Marbach, Julia
;
Borghei Razavi, Niloofar
;
Lages, Cristiana R.
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 291–310 : ill
https://doi.org/10.4337/9781788114899.00021
https://www.ester.ee/record=b5290824*est
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Lages, Cristiana R.
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