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Kvaliteedi juhtimise mõningaid aspekte teeninduses seoses uute majandamistingimustega (title)
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Kvaliteedi juhtimise mõningaid aspekte teeninduses seoses uute majandamistingimustega
Reisenbuk, Helgi-Annika
Elutarbelise teeninduse arenguperspektiivid : vabariikliku teaduslik-praktilise konverentsi ettekannete teesid (Tallinn, 17. aprill 1985.a.)
1985
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lk. 110-113
https://www.ester.ee/record=b1251305*est
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