Using machine learning to develop customer insights from user-generated content
                                            author
                                    
                                    
                                            statement of authorship
                                    
                                    
Mekhail Mustak, Heli Hallikainen, Tommi Laukkanen, Loïc Plé, Linda D. Hollebeek, Majid Aleem
                                                    
                                            
                                            publisher
                                    
                                    
                                
                                            journal volume number month
                                    
                                    
vol. 81
                                                    
                                            
                                            year of publication
                                    
                                    
                                
                                            pages
                                    
                                    
art. 104034, 14 p. : ill
                                                    
                                            
                                            ISSN
                                    
                                    
0969-6989
                                                    
                                            
                                            notes
                                    
                                    
Bibliogr.: 91 ref
                                                    
                                            
                                            Open Access
                                    
                                    
Open Access
                                                    
                                            
                                            scientific publication
                                    
                                    
teaduspublikatsioon
                                                    
                                            
                                            language
                                    
                                    
inglise
                                                    
                                            
                                            subject term
                                    
                                    
                                
                                            keyword
                                    
                                    
customer insights
                                                    
                                                    
user-generated content (UGC)
                                                    
                                                    
                                                    
topic modeling
                                                    
                                                    
                                                    
                                                    
                                                    
                                                    
                                            
                                            classifier
                                    
                                    
                                
                                            quartile
                                    
                                    
                                
                                            category (general)
                                    
                                    
                                
                                            category (sub)
                                    
                                    
                                
                                            TalTech department
                                    
                                    
                                
                                    Mustak, M., Hallikainen, H., Laukkanen, T., Ple, L., Hollebeek, Linda D., Aleem, M. Using machine learning to develop customer insights from user-generated content // Journal of retailing and consumer services (2024) vol. 81, art. 104034, 14 p. : ill.