Challenges of generative AI chatbots in public services - an integrative review

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Richard Dreyling, Tarmo Koppel, Tanel Tammet, Ingrid Pappel
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11 p
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Dreyling III, R.M., Koppel, T., Tammet, T., Pappel, I. Challenges of generative AI chatbots in public services - an integrative review // SSRN (2024), 11 p. http://dx.doi.org/10.2139/ssrn.4850714