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Improvement of business process for SME on the basis of quality system

Karaulova, T., Otto, T. Improvement of business process for SME on the basis of quality system // DAAAM International Scientific Book 2006. Vienna : DAAAM International Vienna, 2006. p. 329-340. https://go.gale.com/ps/i.do?id=GALE%7CA178715977&sid=googleScholar&v=2.1&it=r&linkaccess=abs&issn=17269687&p=AONE&sw=w&userGroupName=anon%7E5dadb6ba&aty=open-web-entry