täiskirje prindi

Co-creation of service recovery and post-recovery responses : the impact of cultural values orientations and outcome favorability

autor
vastutusandmed
Naghmeh Nik Bakhsh
allikas
Journal of service science research
ajakirja aastakäik number kuu
vol. 11, 2
ilmumisaasta
leheküljed
p. 133−155
leitav
märkused
Bibliogr. p. 150-154
Naghmeh Nik Bakhsh is a PhD student of Business Administration at Tallinn University of Technology in Estonia
teaduspublikatsioon
teaduspublikatsioon
keel
inglise
Nik Bakhsh, N. Co-creation of service recovery and post-recovery responses : the impact of cultural values orientations and outcome favorability // Journal of service science research (2019) vol. 11, 2, p. 133−155. https://doi.org/10.1007/s12927-019-0007-4