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Theoretical rigor of customer experience scales: a systematic review and a roadmap for researchers

author
statement of authorship
L. Hollebeek, M. Sarstedt, C. Menidjel, S. Urbonavicius, V. Dikcius
source
Marketing intelligence and planning
publisher
journal volume number month
vol. 42, 8
year of publication
pages
p. 1464-1493 : ill
url
ISSN
0263-4503
notes
Bibliogr.: 192 ref
scientific publication
teaduspublikatsioon
language
inglise
Hollebeek, L.D., Sarstedt, M., Menidjel, C., Urbonavicius, S., Dikcius, V. Theoretical rigor of customer experience scales: a systematic review and a roadmap for researchers // Marketing intelligence and planning (2024) vol. 42, 8, p. 1464-1493 : ill. https://doi.org/10.1108/MIP-06-2024-0413