Service recovery for deaf and hard of hearing customers : A transformative service research perspective
statement of authorship
Emi Moriuchi, Linda D. Hollebeek, Valdimar Sigurdsson
source
publisher
journal volume number month
vol. 46, 3-4
year of publication
pages
30 p.
ISSN
1533-2969
notes
Bibliogr.: 132 ref
scientific publication
teaduspublikatsioon
language
English
subject term
keyword
self-attribution
transformative service research
category (general)
TalTech department
Moriuchi, E., Hollebeek, L. D., Sigurdsson, V. Service recovery for deaf and hard of hearing customers : A transformative service research perspective // Services marketing quarterly (2025) vol. 46, 3-4, 30 p..