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journal article EST / journal article ENG

Exploring customer engagement in the product vs. service contextBehnam, Mohsen; Hollebeek, Linda Desiree; Clark, Moira K.; Farabi, RezaJournal of retailing and consumer services2021 / art. 102456, 9 p https://doi.org/10.1016/j.jretconser.2021.102456 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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Joint Business-to-Business recovery management : the moderating role of locus of failureNik Bakhsh, Naghmeh; Riivits-Arkonsuo, IiviAgronomy research2021 / p. 1602–1616 https://doi.org/10.15159/AR.21.105 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
Related publications 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
3

journal article EST / journal article ENG

Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intentionKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rather, Raouf Ahmad; Shahid, Shadma; Sigurdsson, ValdimarJournal of Marketing Management2023 / p. 275-297 https://doi.org/10.1080/0267257X.2022.2106290 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
4

journal article EST / journal article ENG

Proactive service recovery performance in emerging (vs. developed) market-based firms : the role of clients’ cultural orientationNik Bakhsh, Naghmeh; Hollebeek, Linda Desiree; Riivits-Arkonsuo, Iivi; Clark, Moira K.; Casas, RamunasOrganizations and Markets in Emerging Economies2023 / p. 260-285 https://doi.org/10.15388/omee.2023.14.92 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG

Number of records 4, displaying 1 - 4

1. brand relationship quality
2. relationship quality
3. British relationship with Europe
4. client-vendor relationship
5. client-vendor relationship in software development
6. consumer-brand relationship
7. customer relationship management (CRM)
8. human-landscape relationship
9. pollen–plant relationship
10. Pollen–plant richness relationship
11. relationship
12. relationship between national law and EU law
13. relationship hijacking
14. relationship marketing
15. relationship orientation
16. relationship performance
17. relationship proneness
18. relationship satisfaction
19. relationship with central government
20. species–area relationship
21. species-area relationship (SAR)
22. Structure-property relationship
23. air quality
24. air quality index
25. ambient air quality
26. analytical quality by design
27. annotation quality
28. automated quality assessment
29. banking services range and quality
30. bioindication of water quality
31. building data quality
32. building quality
33. construction quality
34. contribution to power quality deterioration
35. credit quality
36. customer service quality
37. data quality
38. data quality management
39. data quality maturity model
40. design for quality
41. design quality
42. different peat quality classes
43. disclosure quality
44. dynamic quality
45. education quality
46. electrical power quality
47. experience quality
48. financial reporting quality (FRQ)
49. food quality
50. glomerular filtration quality
51. Glue line quality
52. green space quality
53. health-related quality of life
54. Image Quality Assessment
55. indoor environment quality (IEQ)
56. indoor air quality
57. indoor air quality (IAQ)
58. indoor environmental quality
59. indoor environmental quality (IEQ)
60. installation quality
61. institutional quality
62. institutional quality and design
63. labour quality
64. light quality
65. link quality and jitter
66. marine water quality
67. material quality assessment
68. microclimate quality
69. MRI image quality
70. network quality
71. on-site quality commission
72. perceived quality
73. power quality
74. Power quality (PQ)
75. power quality benchmarking
76. power quality case study
77. Power Quality Disturbances (PQD)
78. power quality disturbances (PQDs)
79. power quality legislation
80. power quality measurement
81. power quality measurement equipment
82. power quality measurements
83. power quality monitoring
84. power quality parameters
85. PQ (Power Quality)
86. PQM (Power Quality Monitoring)
87. product quality
88. quality
89. quality assessment
90. quality assurance
91. quality assurance and control
92. quality award process
93. quality commission
94. quality commission of nZEB renovation
95. quality control
96. quality control plan
97. quality education
98. quality evaluation of scientific information
99. quality food labels
100. Quality Function Deployment matrix
101. quality improvement
102. quality in higher education
103. quality in technical teacher education
104. quality indicators
105. quality lipid replacement
106. quality management
107. quality modelling
108. quality monitoring
109. quality of a multilayered education process
110. quality of care
111. quality of health care
112. quality of higher education
113. quality of life
114. quality of management
115. quality of service
116. quality of service (QoS)
117. quality of supply
118. quality of work life
119. quality of works
120. quality performance measurement
121. quality system
122. quality-by-design
123. quality-of-service
124. reservoir quality
125. river water quality
126. sediment quality
127. self-assessed quality of life
128. service quality
129. signal quality assessment
130. software quality
131. software quality attributes
132. software quality characteristics
133. stormwater quality
134. stormwater water quality
135. supply voltage quality
136. total quality management
137. Water quality
138. water quality Baltic Sea
139. water quality indicators
140. water quality monitoring
141. voltage quality
142. voltage quality improvement

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