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journal article EST / journal article ENG

Development of SCOR database for digitalisation of supply chain customer feedback analysisMaas, Rene; Karaulova, Tatjana; Shevtshenko, Eduard; Popell, Janek; Raji, Ibrahim OluwoleEngineering economics2023 / p. 439-455 : ill https://doi.org/10.5755/j01.ee.34.4.31618 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
2

journal article EST / journal article ENG

Digitalisation of Supply Chain management system for customer quality service improvementŠevtšenko, Eduard; Maas, Rene; Murumaa, Lea; Karaulova, Tatjana; Raji, Oluwole Ibrahim; Popell, JanekJournal of machine engineering2022 / p. 78-90 : ill https://doi.org/10.36897/jme/147803 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
3

book article EST / book article ENG

Supply chain quality improvement based on customer complianceMaas, Rene; Shevtshenko, Eduard; Karaulova, TatjanaTechnological Innovation for Connected Cyber Physical Spaces : 14th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2023, Caparica, Portugal, July 5–7, 2023 : proceedings2023 / p. 230 - 242 https://doi.org/10.1007/978-3-031-36007-7_17 Conference Proceedings at Scopus Article at Scopus

book article EST / book article ENG

Number of records 3, displaying 1 - 3

1. customer service quality
2. quality of service
3. quality of service (QoS)
4. quality-of-service
5. service quality
6. bank-customer relationships
7. customer activity cycle
8. customer advocacy
9. customer brand engagement
10. customer cocreation
11. customer compatibility level
12. customer engagement
13. customer engagement (behavior)
14. customer engagement (CE)
15. customer engagement scale
16. customer engagement value
17. customer experience
18. Customer experience (CX)
19. customer insights
20. customer installation
21. customer journey
22. customer journey (CJ)
23. customer knowledge sharing
24. customer learning
25. customer loyalty
26. customer loyalty intent
27. customer relationship management (CRM)
28. customer satisfaction
29. customer survey
30. customer trust
31. customer value
32. customer values
33. customer-based brand equity
34. perceived customer value theory
35. student-customer orientation
36. airport level of service
37. ancillary service
38. BaaS (Backend-as-a-service)
39. barriers to health care service
40. building service system
41. building service systems
42. civil service
43. civil service reform
44. civil service training
45. civil service turnover
46. civil-service training
47. Closed Childcare Institution Service
48. Community pharmacy service
49. context-specific public service delivery
50. Copernicus Marine Environment Monitoring Service
51. Copernicus Marine Service (CMEMS)
52. Database-as-a-Service (DBaaS)
53. DBaaS (Database-as-a-Service)
54. debt service-to-income ratio
55. Denial of Service (DoS) attack
56. denial of service attacks
57. digital product-service systems
58. ecosystem service
59. emergency medical service
60. energy-as-a-service
61. enterprise service bus
62. equality-of-service (EoS)
63. FaaS (Function-as-a-service)
64. FinTech service
65. frequency regulation service~(FRS)
66. governance-as-a-service
67. guided in-service learning
68. hierarchical service models
69. IaaS (Infrastructure-asa-Service)
70. ICT-based service solutions for senior citizens
71. integrated energy service provider (IESP)
72. integrated service delivery
73. knowledge-intensive business service (KIBS)
74. knowledge-intensive service activities (KISA)
75. library service
76. mobility as a service
77. online service
78. optical spectrum as a service
79. optical spectrum-as-a-service
80. personalized service
81. platform-mediated service
82. proactive public service
83. proactive service recovery
84. product and service development
85. public service
86. public service automation
87. public service bargain
88. public service cuts
89. public service delivery
90. public service innovation
91. public service modernization
92. public service motivation
93. Public Service Obligations
94. public service provision
95. recreational ecosystem service
96. senior civil service
97. service
98. service agent
99. service and product design
100. service communication
101. service delay
102. service delivery
103. service design
104. service design (SD)
105. service ecosystems
106. Service Failure
107. service function chaining
108. service grid
109. service innovation
110. service innovativeness
111. service interactions
112. service life
113. service meshes
114. service migration
115. service models
116. service orientation
117. service outsourcing
118. service parks
119. service placement
120. service plan
121. service provision
122. service provisioning
123. service recovery
124. service robot
125. service robots
126. service supply chain
127. service value
128. Service-Dominant logic
129. service-level agreements
130. service-oriented architecture
131. service-oriented architectures
132. service-oriented business process management
133. shared service center
134. shared service center (SSC)
135. shared service centres
136. smart service value (SSV)
137. social service robots
138. state fire and rescue service (SFRS)
139. storage as a service
140. synthesis on hierarchical service models
141. system of branded automotive service
142. the debt service ratio
143. universities’ community service
144. water service
145. web service
146. web service annotation
147. web service composition
148. (Non-)essential service
149. air quality
150. air quality index
151. ambient air quality
152. analytical quality by design
153. annotation quality
154. automated quality assessment
155. banking services range and quality
156. bioindication of water quality
157. brand relationship quality
158. building quality
159. construction quality
160. contribution to power quality deterioration
161. credit quality
162. data quality
163. data quality management
164. data quality maturity model
165. design for quality
166. design quality
167. different peat quality classes
168. disclosure quality
169. dynamic quality
170. education quality
171. electrical power quality
172. financial reporting quality (FRQ)
173. food quality
174. glomerular filtration quality
175. Glue line quality
176. health-related quality of life
177. indoor environment quality (IEQ)
178. indoor air quality
179. indoor environmental quality
180. installation quality
181. institutional quality
182. institutional quality and design
183. labour quality
184. light quality
185. link quality and jitter
186. marine water quality
187. microclimate quality
188. MRI image quality
189. network quality
190. on-site quality commission
191. power quality
192. power quality benchmarking
193. power quality case study
194. Power Quality Disturbances (PQD)
195. power quality disturbances (PQDs)
196. power quality legislation
197. power quality measurement
198. power quality measurement equipment
199. power quality measurements
200. power quality monitoring
201. power quality parameters
202. PQ (Power Quality)
203. PQM (Power Quality Monitoring)
204. product quality
205. quality
206. quality assessment
207. quality assurance
208. quality assurance and control
209. quality award process
210. quality commission
211. quality commission of nZEB renovation
212. quality control
213. quality control plan
214. quality education
215. quality evaluation of scientific information
216. quality food labels
217. Quality Function Deployment matrix
218. quality improvement
219. quality in higher education
220. quality in technical teacher education
221. quality indicators
222. quality lipid replacement
223. quality management
224. quality modelling
225. quality monitoring
226. quality of a multilayered education process
227. quality of care
228. quality of health care
229. quality of higher education
230. quality of life
231. quality of management
232. quality of supply
233. quality of work life
234. quality of works
235. quality performance measurement
236. quality system
237. quality-by-design
238. relationship quality
239. reservoir quality
240. river water quality
241. sediment quality
242. self-assessed quality of life
243. signal quality assessment
244. software quality
245. stormwater quality
246. stormwater water quality
247. supply voltage quality
248. total quality management
249. Water quality
250. water quality Baltic Sea
251. water quality indicators
252. water quality monitoring
253. voltage quality
254. voltage quality improvement

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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