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journal article EST / journal article ENG

Development of SCOR database for digitalisation of supply chain customer feedback analysisMaas, Rene; Karaulova, Tatjana; Shevtshenko, Eduard; Popell, Janek; Raji, Ibrahim OluwoleEngineering economics2023 / p. 439-455 : ill https://doi.org/10.5755/j01.ee.34.4.31618 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
2

journal article EST / journal article ENG

Digitalisation of Supply Chain management system for customer quality service improvementŠevtšenko, Eduard; Maas, Rene; Murumaa, Lea; Karaulova, Tatjana; Raji, Oluwole Ibrahim; Popell, JanekJournal of machine engineering2022 / p. 78-90 : ill https://doi.org/10.36897/jme/147803 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
3

book article EST / book article ENG

Supply chain quality improvement based on customer complianceMaas, Rene; Shevtshenko, Eduard; Karaulova, TatjanaTechnological Innovation for Connected Cyber Physical Spaces : 14th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2023, Caparica, Portugal, July 5–7, 2023 : proceedings2023 / p. 230 - 242 https://doi.org/10.1007/978-3-031-36007-7_17 Conference Proceedings at Scopus Article at Scopus

book article EST / book article ENG

Number of records 3, displaying 1 - 3

1. customer service quality
2. quality of service
3. quality of service (QoS)
4. quality-of-service
5. service quality
6. bank-customer relationships
7. customer activity cycle
8. customer advocacy
9. customer brand engagement
10. customer cocreation
11. customer compatibility level
12. customer empowerment
13. customer engagement
14. customer engagement (behavior)
15. customer engagement (CE)
16. customer engagement marketing
17. customer engagement scale
18. customer engagement value
19. customer experience
20. Customer experience (CX)
21. customer insights
22. customer installation
23. customer journey
24. customer journey (CJ)
25. customer knowledge sharing
26. customer learning
27. customer loyalty
28. customer loyalty intent
29. customer relationship management (CRM)
30. customer satisfaction
31. customer survey
32. customer trust
33. customer value
34. customer values
35. customer-based brand equity
36. perceived customer value theory
37. student-customer orientation
38. airport level of service
39. ancillary service
40. BaaS (Backend-as-a-service)
41. barriers to health care service
42. building service system
43. building service systems
44. civil service
45. civil service reform
46. civil service training
47. civil service turnover
48. civil-service training
49. Closed Childcare Institution Service
50. Community pharmacy service
51. context-specific public service delivery
52. Copernicus Marine Environment Monitoring Service
53. Copernicus Marine Service (CMEMS)
54. Database-as-a-Service (DBaaS)
55. DBaaS (Database-as-a-Service)
56. debt service-to-income ratio
57. Denial of Service (DoS) attack
58. denial of service attacks
59. digital product-service systems
60. ecosystem service
61. emergency medical service
62. energy-as-a-service
63. enterprise service bus
64. equality-of-service (EoS)
65. FaaS (Function-as-a-service)
66. FinTech service
67. frequency regulation service~(FRS)
68. governance-as-a-service
69. guided in-service learning
70. hierarchical service models
71. IaaS (Infrastructure-asa-Service)
72. ICT-based service solutions for senior citizens
73. integrated energy service provider (IESP)
74. integrated service delivery
75. knowledge-intensive business service (KIBS)
76. knowledge-intensive service activities (KISA)
77. library service
78. manufacturing and service organizations
79. mobility as a service
80. online service
81. optical spectrum as a service
82. optical spectrum-as-a-service
83. personalized service
84. platform-mediated service
85. proactive public service
86. proactive service recovery
87. product and service development
88. public service
89. public service automation
90. public service bargain
91. public service cuts
92. public service delivery
93. public service innovation
94. public service modernization
95. public service motivation
96. Public Service Obligations
97. public service provision
98. recreational ecosystem service
99. senior civil service
100. service
101. service agent
102. service and product design
103. service communication
104. service delay
105. service delivery
106. service design
107. service design (SD)
108. service ecosystems
109. Service Failure
110. service function chaining
111. service grid
112. service innovation
113. service innovativeness
114. service interactions
115. service life
116. service meshes
117. service migration
118. service models
119. service orientation
120. service outsourcing
121. service parks
122. service placement
123. service plan
124. service provision
125. service provisioning
126. service recovery
127. service robot
128. service robots
129. service supply chain
130. service value
131. Service-Dominant logic
132. service-level agreements
133. service-oriented architecture
134. service-oriented architectures
135. service-oriented business process management
136. shared service center
137. shared service center (SSC)
138. shared service centres
139. smart service value (SSV)
140. social service robots
141. state fire and rescue service (SFRS)
142. storage as a service
143. synthesis on hierarchical service models
144. system of branded automotive service
145. the debt service ratio
146. transformative service research
147. universities’ community service
148. water service
149. web service
150. web service annotation
151. web service composition
152. (Non-)essential service
153. air quality
154. air quality index
155. ambient air quality
156. analytical quality by design
157. annotation quality
158. automated quality assessment
159. banking services range and quality
160. bioindication of water quality
161. brand relationship quality
162. building quality
163. construction quality
164. contribution to power quality deterioration
165. credit quality
166. data quality
167. data quality management
168. data quality maturity model
169. design for quality
170. design quality
171. different peat quality classes
172. disclosure quality
173. dynamic quality
174. education quality
175. electrical power quality
176. experience quality
177. financial reporting quality (FRQ)
178. food quality
179. glomerular filtration quality
180. Glue line quality
181. green space quality
182. health-related quality of life
183. Image Quality Assessment
184. indoor environment quality (IEQ)
185. indoor air quality
186. indoor environmental quality
187. installation quality
188. institutional quality
189. institutional quality and design
190. labour quality
191. light quality
192. link quality and jitter
193. marine water quality
194. material quality assessment
195. microclimate quality
196. MRI image quality
197. network quality
198. on-site quality commission
199. power quality
200. Power quality (PQ)
201. power quality benchmarking
202. power quality case study
203. Power Quality Disturbances (PQD)
204. power quality disturbances (PQDs)
205. power quality legislation
206. power quality measurement
207. power quality measurement equipment
208. power quality measurements
209. power quality monitoring
210. power quality parameters
211. PQ (Power Quality)
212. PQM (Power Quality Monitoring)
213. product quality
214. quality
215. quality assessment
216. quality assurance
217. quality assurance and control
218. quality award process
219. quality commission
220. quality commission of nZEB renovation
221. quality control
222. quality control plan
223. quality education
224. quality evaluation of scientific information
225. quality food labels
226. Quality Function Deployment matrix
227. quality improvement
228. quality in higher education
229. quality in technical teacher education
230. quality indicators
231. quality lipid replacement
232. quality management
233. quality modelling
234. quality monitoring
235. quality of a multilayered education process
236. quality of care
237. quality of health care
238. quality of higher education
239. quality of life
240. quality of management
241. quality of supply
242. quality of work life
243. quality of works
244. quality performance measurement
245. quality system
246. quality-by-design
247. relationship quality
248. reservoir quality
249. river water quality
250. sediment quality
251. self-assessed quality of life
252. signal quality assessment
253. software quality
254. stormwater quality
255. stormwater water quality
256. supply voltage quality
257. total quality management
258. Water quality
259. water quality Baltic Sea
260. water quality indicators
261. water quality monitoring
262. voltage quality
263. voltage quality improvement

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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