Toggle navigation
Publications
Profiles
Research Groups
Indexes
Help and information
Eesti keeles
Intranet
Publications
Profiles
Research Groups
Indexes
Help and information
Eesti keeles
Intranet
Databases
Publications
Advanced search
My bookmarks
0
kliendid (subject term)
All fields
Source search
Author search
Subject term search
Title search
source
author
DOI
year of publication
location of publication
supervisor
category
publisher
classifier
conference location
quartile
availibility
subject term
title
series
name of the person
TTÜ subject term
TTÜ department
url
keyword
All fields
author
co-contibutor
commentator
compiler
corporate author
editor
expert
interviewer
supervisor
translator
series variant title
title
translation of title
variant title
source
special issue
name of the institution
subject of form
subject of location
subject of time
subject term
series
series variant title
availibility
Open Access
category (general)
category (sub)
starts with
containes
exact match
All fields
Source search
Author search
Subject term search
Title search
source
author
DOI
year of publication
location of publication
supervisor
category
publisher
classifier
conference location
quartile
availibility
subject term
title
series
name of the person
TTÜ subject term
TTÜ department
url
keyword
All fields
author
co-contibutor
commentator
compiler
corporate author
editor
expert
interviewer
supervisor
translator
series variant title
title
translation of title
variant title
source
special issue
name of the institution
subject of form
subject of location
subject of time
subject term
series
series variant title
availibility
Open Access
category (general)
category (sub)
starts with
containes
exact match
All fields
Source search
Author search
Subject term search
Title search
source
author
DOI
year of publication
location of publication
supervisor
category
publisher
classifier
conference location
quartile
availibility
subject term
title
series
name of the person
TTÜ subject term
TTÜ department
url
keyword
All fields
author
co-contibutor
commentator
compiler
corporate author
editor
expert
interviewer
supervisor
translator
series variant title
title
translation of title
variant title
source
special issue
name of the institution
subject of form
subject of location
subject of time
subject term
series
series variant title
availibility
Open Access
category (general)
category (sub)
starts with
containes
exact match
All fields
Source search
Author search
Subject term search
Title search
source
author
DOI
year of publication
location of publication
supervisor
category
publisher
classifier
conference location
quartile
availibility
subject term
title
series
name of the person
TTÜ subject term
TTÜ department
url
keyword
All fields
author
co-contibutor
commentator
compiler
corporate author
editor
expert
interviewer
supervisor
translator
series variant title
title
translation of title
variant title
source
special issue
name of the institution
subject of form
subject of location
subject of time
subject term
series
series variant title
availibility
Open Access
category (general)
category (sub)
starts with
containes
exact match
—
All fields
Source search
Author search
Subject term search
Title search
source
author
DOI
year of publication
location of publication
supervisor
category
publisher
classifier
conference location
quartile
availibility
subject term
title
series
name of the person
TTÜ subject term
TTÜ department
url
keyword
All fields
author
co-contibutor
commentator
compiler
corporate author
editor
expert
interviewer
supervisor
translator
series variant title
title
translation of title
variant title
source
special issue
name of the institution
subject of form
subject of location
subject of time
subject term
series
series variant title
availibility
Open Access
category (general)
category (sub)
starts with
containes
exact match
—
Add criteria
Simple search
filter
Clear
×
types of item
book
..
journal article
..
newspaper article
..
book article
..
dissertation
..
Open Access
..
Scientific publication
..
year
year of publication
Loading..
author
Loading..
TTÜ department
Loading..
subject term
Loading..
series
Loading..
name of the person
Loading..
keyword
Loading..
Clear
Number of records
46
Look more..
(1/1)
Export
export all inquiry results
(46)
Save TXT fail
Save PDF fail
print
Open for editing with marked entries
my bookmarks
display
Bibliographic view
Short view
sort
author ascending
author descending
year of publication ascending
year of publication descending
title ascending
title descending
26
newspaper article
Kuidas tegutsevad hoiu-laenuühistud?
Feldschmidt, Uno
Maaleht
2020
/
Lk. 25 : fot
https://maaleht.delfi.ee/tasubteada/kuidas-tegutsevad-hoiu-laenuuhistud?id=90672145
newspaper article
27
journal article EST
/
journal article ENG
Moving the stakeholder journey forward
Hollebeek, Linda Desiree
;
Kumar, Viswanathan
;
Srivastava, Rajendra K.
;
Clark, Moira K.
Journal of the academy of marketing science
2023
/
p. 23-49
https://doi.org/10.1007/s11747-022-00878-3
Journal metrics at Scopus
Article at Scopus
Journal metrics at WOS
Article at WOS
journal article EST
/
journal article ENG
28
book article
Perceptions of software development practitioners on client learning
Ojastu, Deniss
;
Robal, Tarmo
;
Kalja, Ahto
Databases and Information Systems : proceedings of the 11th International Baltic Conference, Baltic DB&IS 2014 : Tallinn, Estonia, 8-11 June, 2014
2014
/
p. 397-406
book article
29
book article
Role of AI in enhancing customer engagement, loyalty and loyalty programme performance
Menidjel, Choukri
;
Hollebeek, Linda Desiree
;
Leppiman, Anu
;
Riivits-Arkonsuo, Iivi
Handbook of Research on Customer Loyalty
2022
/
p. 316-331
https://doi.org/10.4337/9781800371637.00032
book article
30
journal article EST
/
journal article ENG
The role of customer experience in the perceived value–word-of-mouth relationship
Kuppelwieser, Volker G.
;
Klaus, Philipp
;
Manthiou, Aikaterini
;
Hollebeek, Linda Desiree
Journal of services marketing
2022
/
p. 364-378 : ill
https://doi.org/10.1108/JSM-11-2020-0447
Journal metrics at Scopus
Article at Scopus
Journal metrics at WOS
Article at WOS
journal article EST
/
journal article ENG
31
book article
Satisfaction with bank services and development of bank-customer relationships - an Estonian case
Aarma, August
;
Vensel, Vello
The Future of Retail Banking and Gustomer Relations : a report from the first workshop of The Göran Collert Research Foundation, September 13-14, 2001
2001
/
p. 68-70
https://www.ester.ee/record=b4905982*est
book article
32
dissertation
Segmented analysis of bank customers and banking information : the Estonian case
Aarma, August
2001
http://www.ester.ee/record=b1569927*est
dissertation
33
book article
Segmented analysis of banking information
Aarma, August
Future of Banking After the Year 2000 in the World and in the Czech Republic : X, Finance and Banking : Karvina, Czech Republic : proceedings from the international conference
2005
/
p. 110-120 : ill
book article
34
book article
Segmented analysis of banking information
Aarma, August
Collection of Abstracts : 10th International Conference on Finance and Banking : October 19-20, 2005, Karvina, Czech Republic
2005
/
p. 5
book article
35
book article
Segmented analysis of banking information
Aarma, August
;
Vainu, Jaan
Economy & business : international scientific publications. 1
2007
/
p. 577-583
book article
36
journal article EST
/
journal article ENG
Social influence and stakeholder engagement behavior conformity, compliance, and reactance
Hollebeek, Linda Desiree
;
Sprott, David E.
;
Sigurdsson, Valdimar
;
Clark, Moira K.
Psychology and Marketing
2022
/
p. 90-100
https://doi.org/10.1002/mar.21577
Journal metrics at Scopus
Article at Scopus
Journal metrics at WOS
Article at WOS
journal article EST
/
journal article ENG
37
journal article
Social media marketing activities, customer engagement, and customer stickiness : A longitudinal investigation
So, Kevin Kam Fung
;
Li, Jing
;
King, Ceridwyn
;
Hollebeek, Linda Desiree
Psychology and Marketing
2024
/
17 p
https://doi.org/10.1002/mar.21999
journal article
38
book
Teeninduskäsiraamat
Aedma, Katrin
;
Perens, Algis
2005
https://www.ester.ee/record=b2095098*est
book
39
journal article
The construct of value in knowledge-intensive business service from customer's perspective : an example of a long-term training activity
Kukk, Jana
;
Leppiman, Anu
Agronomy research
2016
/
p. 91-108 : ill
http://agronomy.emu.ee/wp-content/uploads/2016/05/Vol14No1-1.pdf
journal article
40
journal article EST
/
journal article ENG
The effect of social commerce attributes on customer engagement: an empirical investigation
Busalim, Abdelsalam
;
Hollebeek, Linda Desiree
;
Lynn, Theo
Internet research
2023
https://doi.org/10.1108/INTR-03-2022-0165
Journal metrics at Scopus
Article at scopus
Journal metrics at WOS
Article at WOS
journal article EST
/
journal article ENG
41
book article
The role of consumer engagement in recovering online service failures : an application of service-dominant logic
Islam, Jamid Ul
;
Rahman, Zillur
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 456-469 : ill
https://doi.org/10.4337/9781788114899.00030
book article
42
journal article
Understanding the effects of firms' unresponsiveness on social media toward customer feedback on customers' engagement : the impact of ethnicity
Bozkurt, Siddik
;
Gligor, David
;
Hollebeek, Linda Desiree
;
Sumlin, Cameron
Journal of research in interactive marketing
2024
https://doi.org/10.1108/JRIM-09-2023-0317
journal article
43
newspaper article
Uno Mereste : Eesti Pank ei saa lubada olukorda, kus üks pank petab pikemat aega oma kliente
Mereste, Uno
;
Rumm, Hannes
Postimees
1993
/
28. jaan
newspaper article
44
journal article
Using machine learning to develop customer insights from user-generated content
Mustak, Mekhail
;
Hallikainen, Heli
;
Laukkanen, Tommi
;
Ple, Loïc
;
Hollebeek, Linda Desiree
;
Aleem, Majid
Journal of retailing and consumer services
2024
/
art. 104034
https://doi.org/10.1016/j.jretconser.2024.104034
journal article
45
journal article EST
/
journal article ENG
The value co-creation through joint failure recovery : B2B settings
Nik Bakhsh, Naghmeh
;
Riivits-Arkonsuo, Iivi
Journal of creating value
2022
/
p. 45–57
https://doi.org/10.1177/23949643221086463
Journal metrics at Scopus
Article at Scopus
journal article EST
/
journal article ENG
Seotud publikatsioonid
1
Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
46
book article
Virtual product developing environment in customer-centered design approach
Randmaa, Merili
;
Sonk, Kaimo
Proceedings of the 7th International Conference of DAAAM Baltic Industrial Engineering : 22-24th April 2010, Tallinn, Estonia. [I]
2010
/
p. 72-77 : ill
book article
Number of records 46, displaying
26 - 46
previous
1
2
next
subject term
1
1.
kliendid
×
vaste
starts with
ends with
containes
sort
Relevance
ascending
descending
year of publication
author
TTÜ department
subject term
series
name of the person
keyword
Otsing
Valikud
0
year of publication
AND
OR
NOT
author
AND
OR
NOT
TTÜ department
AND
OR
NOT
subject term
AND
OR
NOT
series
AND
OR
NOT
name of the person
AND
OR
NOT
keyword
AND
OR
NOT