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1
book article
A program packet for studying the behaviour of the clients of phone-networks
Jürimaa, Maria
Software Technology : Fenno-Ugric Symposium FUSST'99 : August 19-21, 1999, Sagadi, Estonia : proceedings
1999
/
p. 1-6
book article
2
book article
Associated factors of the satisfaction with a virtual assistant
Alles, Mait
;
Karu, Reijo
;
Maasik, Mikk
AI IN BUSINESS : proceedings of the scientific workshop on business implications of artificial intelligence, June 7, 2022
2022
/
p. 40-42 : ill
https://www.ester.ee/record=b5506022*est
https://digikogu.taltech.ee/et/Item/2096bada-661d-4928-99a7-bfbce51825d8
book article
3
journal article
Attitudinal loyalty and trust in entrepreneurship : building new relationships
Prause, Gunnar Klaus
;
Mendez Mendez, Marcelo
;
Garcia-Agreda, Sergio
International entrepreneurship and management journal
2012
/
[10] p. : ill
https://link.springer.com/article/10.1007/s11365-011-0215-y
journal article
4
journal article
Communication business processes of industrial enterprises in the conditions of globalisation
Prokopenko, Olha
;
Kazanska, Olena
;
Deineha, Inna
;
Butenko, Nataliia
;
Omelyanenko, Vitaliy
;
Bovkun, Olha
International journal of management
2020
/
p. 884-895
https://doi.org/10.34218/IJM.11.5.2020.081
http://www.iaeme.com/MasterAdmin/Journal_uploads/IJM/VOLUME_11_ISSUE_5/IJM_11_05_081.pdf
journal article
5
journal article EST
/
journal article ENG
Converting Tallinn's historic centre's (Old Town) heating system to a district heating system
Volkova, Anna
;
Krupenski, Igor
;
Kovtunova, Natalja
;
Hlebnikov, Aleksandr
;
Mašatin, Vladislav
;
Ledvanov, Aleksandr
Energy
2023
/
art. 127429
https://doi.org/10.1016/j.energy.2023.127429
Journal metrics at Scopus
Article at Scopus
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Article at WOS
journal article EST
/
journal article ENG
6
journal article EST
/
journal article ENG
Customer engagement design in industrial innovation
Hollebeek, Linda Desiree
;
Keeling, Debbie Isobel
;
de Ruyter, Ko
Industrial Marketing Management
2022
/
p. 83-89
https://doi.org/10.1016/j.indmarman.2022.07.010
Journal metrics at Scopus
Article at Scopus
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Article at WOS
journal article EST
/
journal article ENG
7
journal article EST
/
journal article ENG
Customer experience and commitment in retailing : does customer age matter?
Khan, Imran
;
Hollebeek, Linda Desiree
;
Fatma, Mobin
;
Islam, Jamid Ul
;
Riivits-Arkonsuo, Iivi
Journal of Retailing and Consumer Services
2020
/
Art. nr. 102219
https://doi.org/10.1016/j.jretconser.2020.102219
Journal metrics at WOS
Article at Scopus
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Article at WOS
journal article EST
/
journal article ENG
8
journal article EST
/
journal article ENG
Customer journey value : a conceptual framework
Hollebeek, Linda Desiree
;
Urbonavicius, Sigitas
;
Sigurdsson, Valdimar
;
Arvola, Rene
;
Clark, Moira K.
Journal of creating value
2023
/
p. 8-26
https://doi.org/10.1177/23949643231157155
Journal metrics at Scopus
Article at Scopus
Article at WOS
journal article EST
/
journal article ENG
9
journal article EST
/
journal article ENG
Customers’ service-related engagement, experience, and behavioral intent: moderating role of age
Rather, Raouf Ahmad
;
Hollebeek, Linda Desiree
Journal of retailing and consumer services
2021
/
art. 102453, 10 p
https://doi.org/10.1016/j.jretconser.2021.102453
Journal metrics at Scopus
Article at Scopus
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Article at WOS
journal article EST
/
journal article ENG
10
journal article EST
/
journal article ENG
Demystifying consumer digital cocreated value : social presence theory-informed framework and propositions
Hollebeek, Linda Desiree
;
Clark, Moira K.
;
Macky, Keith
Recherche et applications en marketing
2021
/
p. 24-42
https://doi.org/10.1177%2F2051570720961986
Journal metrics at Scopus
Article at Scopus
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Article at WOS
journal article EST
/
journal article ENG
11
book article
Dimensionality of responses to customer satisfaction with low-involvement low-risk frequent purchases : the example of crocery retailing
Soone, Ivar
Working papers in economics. Vol. 19 (TUTWPE No 141-144)
2006
/
TUTWPE No. 141, p. 5-33
https://artiklid.elnet.ee/record=b1020689*est
book article
12
journal article EST
/
journal article ENG
Ethnicity's effect on social media-based comment intention : comparing minority and majority consumers
Bozkurt, Siddik
;
Gligor, David
;
Hollebeek, Linda Desiree
Psychology and Marketing
2021
/
p. 1895-1910
https://doi.org/10.1002/mar.21549
Journal metrics at Scopus
Article at Scopus
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Article at WOS
journal article EST
/
journal article ENG
13
journal article EST
/
journal article ENG
Exploring a customer engagement spillover effect on social media: the moderating role of customer conscientiousness
Hollebeek, Linda Desiree
;
Kulikovskaja, Viktorija
;
Hubert, Marco
;
Grunert, Klaus G.
Internet research
2023
/
p. 1573-1596
https://doi.org/10.1108/INTR-08-2021-0619
Journal metrics at Scopus
Article at Scopus
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Article at WOS
journal article EST
/
journal article ENG
14
journal article EST
/
journal article ENG
Exploring customer engagement in the product vs. service context
Behnam, Mohsen
;
Hollebeek, Linda Desiree
;
Clark, Moira K.
;
Farabi, Reza
Journal of retailing and consumer services
2021
/
art. 102456, 9 p
https://doi.org/10.1016/j.jretconser.2021.102456
Journal metrics at Scopus
Article at Scopus
Journal metrics at WOS
Article at WOS
journal article EST
/
journal article ENG
15
dissertation
FinTech business models and their linkages with customers and founders = FinTech ettevõtete ärimudelid ja nende seosed klientide ja asutajatega
Koroleva, Ekaterina
2022
https://doi.org/10.23658/taltech.57/2022
https://digikogu.taltech.ee/et/Item/1bc3c0fe-ebe3-434e-a80b-a00d08a6f645
https://www.ester.ee/record=b5525136*est
dissertation
Seotud publikatsioonid
3
Business models of FinTechs – Difference in similarity?
Performance of FinTechs : are founder characteristics important?
Attitude towards using Fintech services : digital immigrants versus digital natives
16
journal article EST
/
journal article ENG
From customer-, to actor-, to stakeholder engagement: taking stock, conceptualization, and future directions
Hollebeek, Linda Desiree
;
Kumar, Virender
;
Srivastava, Rajendra K.
Journal of Service Research
2022
/
p. 328-343
https://doi.org/10.1177/1094670520977680
Journal metrics at Scopus
Article at Scopus
Journal metrics at WOS
Article at WOS
journal article EST
/
journal article ENG
17
journal article EST
/
journal article ENG
Game on! How gamified loyalty programs boost customer engagement value
Hollebeek, Linda Desiree
;
Das, Kallol
;
Shukla, Yupal
International journal of information management
2021
/
art. 102308, 10 p. : ill
https://doi.org/10.1016/j.ijinfomgt.2021.102308
Journal metrics at Scopus
Article at Scopus
Journal metrics at WOS
Article at WOS
journal article EST
/
journal article ENG
18
journal article
Joint B2B Recovery Management : the role of locus of failure
Nik Bakhsh, Naghmeh
;
Riivits-Arkonsuo, Iivi
Eurasian journal of business and management
2021
/
p. 245-257
https://doi.org/10.15604/ejbm.2021.09.04.002
journal article
Seotud publikatsioonid
1
Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
19
journal article
"Kliendi teenindamine" - mõtisklusi arvutikasutajate koostöö arengust
Lumberg, Tiiu
;
Raspel, Priit
Arvutimaailm
1996
/
9, lk. 46-48
journal article
20
book
Kliendikeskne teenindamine [Elektrooniline teavik]
Teichmann, Mare
2001
https://www.ester.ee/record=b1516989*est
book
21
newspaper article
Kliendikeskne teenindus
Siirak, Virve
Eesti Päevaleht
1999
/
20. mai, lk. 6
newspaper article
22
journal article
Kliendirentaablus ja relevantsed kulud
Alver, Jaan
Raamatupidamisuudised
2008
/
lk. 24-26
https://artiklid.elnet.ee/record=b2095996*est
journal article
23
book article
Klientide kasumlikkuse mõõtmine
Mand, Urmas
;
Siimann, Paavo
Accounting, Taxes and Audit : proceedings of the conference = Arvestus, maksud ja auditeerimine : konverentsikogumik : 26.-27.10.2006, Tallinn
2006
/
lk. 287-292 : ill
book article
24
newspaper article
Kool ei tohiks turutermineid karta
Perens, Algis
Eesti Päevaleht
2004
/
1. nov., lk. 3
https://epl.delfi.ee/artikkel/50996332/algis-perens-kool-ei-tohiks-turutermineid-karta
newspaper article
25
newspaper article
Kuidas klient koos lihaga poest välja visata
Uudelepp, Agu
Eesti Päevaleht
2010
/
15. apr., lk. 3
newspaper article
Number of records 46, displaying
1 - 25
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