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journal article EST / journal article ENG

Exploring customer engagement in the product vs. service contextBehnam, Mohsen; Hollebeek, Linda Desiree; Clark, Moira K.; Farabi, RezaJournal of retailing and consumer services2021 / art. 102456, 9 p https://doi.org/10.1016/j.jretconser.2021.102456 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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Joint Business-to-Business recovery management : the moderating role of locus of failureNik Bakhsh, Naghmeh; Riivits-Arkonsuo, IiviAgronomy research2021 / p. 1602–1616 https://doi.org/10.15159/AR.21.105 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
Related publications 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
3

journal article EST / journal article ENG

Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intentionKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rather, Raouf Ahmad; Shahid, Shadma; Sigurdsson, ValdimarJournal of Marketing Management2023 / p. 275-297 https://doi.org/10.1080/0267257X.2022.2106290 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
4

journal article EST / journal article ENG

Proactive service recovery performance in emerging (vs. developed) market-based firms : the role of clients’ cultural orientationNik Bakhsh, Naghmeh; Hollebeek, Linda Desiree; Riivits-Arkonsuo, Iivi; Clark, Moira K.; Casas, RamunasOrganizations and Markets in Emerging Economies2023 / p. 260-285 https://doi.org/10.15388/omee.2023.14.92 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG

Number of records 4, displaying 1 - 4

1. brand relationship quality
2. relationship quality
3. British relationship with Europe
4. client-vendor relationship
5. client-vendor relationship in software development
6. consumer-brand relationship
7. customer relationship management (CRM)
8. human-landscape relationship
9. pollen–plant relationship
10. Pollen–plant richness relationship
11. relationship
12. relationship between national law and EU law
13. Relationship hijacking
14. relationship marketing
15. relationship orientation
16. relationship performance
17. relationship proneness
18. relationship satisfaction
19. relationship with central government
20. species–area relationship
21. species-area relationship (SAR)
22. Structure-property relationship
23. air quality
24. air quality index
25. ambient air quality
26. analytical quality by design
27. annotation quality
28. automated quality assessment
29. banking services range and quality
30. bioindication of water quality
31. building quality
32. construction quality
33. contribution to power quality deterioration
34. credit quality
35. customer service quality
36. data quality
37. data quality management
38. data quality maturity model
39. design for quality
40. design quality
41. different peat quality classes
42. disclosure quality
43. dynamic quality
44. education quality
45. electrical power quality
46. experience quality
47. financial reporting quality (FRQ)
48. food quality
49. glomerular filtration quality
50. Glue line quality
51. green space quality
52. health-related quality of life
53. Image Quality Assessment
54. indoor environment quality (IEQ)
55. indoor air quality
56. indoor environmental quality
57. installation quality
58. institutional quality
59. institutional quality and design
60. labour quality
61. light quality
62. link quality and jitter
63. marine water quality
64. material quality assessment
65. microclimate quality
66. MRI image quality
67. network quality
68. on-site quality commission
69. power quality
70. Power quality (PQ)
71. power quality benchmarking
72. power quality case study
73. Power Quality Disturbances (PQD)
74. power quality disturbances (PQDs)
75. power quality legislation
76. power quality measurement
77. power quality measurement equipment
78. power quality measurements
79. power quality monitoring
80. power quality parameters
81. PQ (Power Quality)
82. PQM (Power Quality Monitoring)
83. product quality
84. quality
85. quality assessment
86. quality assurance
87. quality assurance and control
88. quality award process
89. quality commission
90. quality commission of nZEB renovation
91. quality control
92. quality control plan
93. quality education
94. quality evaluation of scientific information
95. quality food labels
96. Quality Function Deployment matrix
97. quality improvement
98. quality in higher education
99. quality in technical teacher education
100. quality indicators
101. quality lipid replacement
102. quality management
103. quality modelling
104. quality monitoring
105. quality of a multilayered education process
106. quality of care
107. quality of health care
108. quality of higher education
109. quality of life
110. quality of management
111. quality of service
112. quality of service (QoS)
113. quality of supply
114. quality of work life
115. quality of works
116. quality performance measurement
117. quality system
118. quality-by-design
119. quality-of-service
120. reservoir quality
121. river water quality
122. sediment quality
123. self-assessed quality of life
124. service quality
125. signal quality assessment
126. software quality
127. stormwater quality
128. stormwater water quality
129. supply voltage quality
130. total quality management
131. Water quality
132. water quality Baltic Sea
133. water quality indicators
134. water quality monitoring
135. voltage quality
136. voltage quality improvement

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