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Hollebeek, Linda Desiree (author)
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51
book article
Positively and negatively valenced customer engagement : the constructs and their organizational consequences
Marbach, Julia
;
Borghei Razavi, Niloofar
;
Lages, Cristiana R.
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 291–310 : ill
https://doi.org/10.4337/9781788114899.00021
https://www.ester.ee/record=b5290824*est
book article
52
journal article
Proactive service recovery performance in emerging (vs. developed) market-based firms : the role of clients’ cultural orientation
Nik Bakhsh, Naghmeh
;
Hollebeek, Linda Desiree
;
Riivits-Arkonsuo, Iivi
;
Clark, Moira K.
;
Casas, Ramunas
Organizations and Markets in Emerging Economies
2023
/
p. 260-285
https://doi.org/10.15388/omee.2023.14.92
journal article
53
journal article EST
/
journal article ENG
Rise of the machines? Customer engagement in automated service interactions
Hollebeek, Linda Desiree
;
Sprott, David E.
;
Brady, Michael K.
Journal of Service Research
2021
/
p. 3−8
https://doi.org/10.1177/1094670520975110
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Article at WOS
journal article EST
/
journal article ENG
54
book article
Role of AI in enhancing customer engagement, loyalty and loyalty programme performance
Menidjel, Choukri
;
Hollebeek, Linda Desiree
;
Leppiman, Anu
;
Riivits-Arkonsuo, Iivi
Handbook of Research on Customer Loyalty
2022
/
p. 316-331
https://doi.org/10.4337/9781800371637.00032
book article
55
journal article EST
/
journal article ENG
The role of customer experience in the perceived value–word-of-mouth relationship
Kuppelwieser, Volker G.
;
Klaus, Philipp
;
Manthiou, Aikaterini
;
Hollebeek, Linda Desiree
Journal of services marketing
2022
/
p. 364-378 : ill
https://doi.org/10.1108/JSM-11-2020-0447
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Article at WOS
journal article EST
/
journal article ENG
56
journal article EST
/
journal article ENG
The role of recommender systems in fostering consumers' long-term platform engagement
Maslowska, Ewa
;
Malthouse, Edward C.
;
Hollebeek, Linda Desiree
Journal of Service Management
2022
/
p. 721-732
https://doi.org/10.1108/JOSM-12-2021-0487
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Article at WOS
journal article EST
/
journal article ENG
57
journal article
S-D logic-informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM
Hollebeek, Linda Desiree
;
Srivastava, Rajendra K.
;
Chen, Tom
Journal of the academy of marketing science
2019
/
p. 161−185
https://doi.org/10.1007/s11747-016-0494-5
journal article
58
journal article EST
/
journal article ENG
Service innovativeness and tourism customer outcomes
Hollebeek, Linda Desiree
;
Rather, Raouf Ahmad
International journal of contemporary hospitality management
2019
/
p. 4227-4246 : ill
https://doi.org/10.1108/IJCHM-03-2018-0256
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journal article EST
/
journal article ENG
59
journal article EST
/
journal article ENG
Shaping customer brand loyalty during the pandemic : The role of brand credibility, value congruence, experience, identification, and engagement
Rather, Raouf Ahmad
;
Hollebeek, Linda Desiree
;
Vo-Thanh, Tan
;
Ramkissoon, Haywantee
;
Leppiman, Anu
;
Smith, Dale L.G.
Journal of Consumer Behaviour
2022
/
p. 1175-1189
https://doi.org/10.1002/cb.2070
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journal article EST
/
journal article ENG
60
journal article EST
/
journal article ENG
Social influence and stakeholder engagement behavior conformity, compliance, and reactance
Hollebeek, Linda Desiree
;
Sprott, David E.
;
Sigurdsson, Valdimar
;
Clark, Moira K.
Psychology and Marketing
2022
/
p. 90-100
https://doi.org/10.1002/mar.21577
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journal article EST
/
journal article ENG
61
journal article
Social media marketing activities, customer engagement, and customer stickiness : A longitudinal investigation
So, Kevin Kam Fung
;
Li, Jing
;
King, Ceridwyn
;
Hollebeek, Linda Desiree
Psychology and Marketing
2024
/
17 p
https://doi.org/10.1002/mar.21999
journal article
62
book
Special Issue : Engaging Customers in an Evolving Technological Environment
.
European Journal of Marketing
2019
https://www.emerald.com/insight/publication/issn/0309-0566/vol/53/iss/9
book
63
journal article EST
/
journal article ENG
Stakeholder engagement and business model innovation value
Hollebeek, Linda Desiree
;
Urbonavicius, Sigitas
;
Parts, Oliver
The service industries journal
2022
/
p. 42-58
https://doi.org/10.1080/02642069.2022.2026334
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journal article EST
/
journal article ENG
64
book article
Temporality of customer engagement in service innovation : a theoretical model
Karahasanovic, Amela
;
Hollebeek, Linda Desiree
;
Chasanidou, Dimitra
;
Gurau, Calin
Handbook of research on customer engagement
2019
/
p. 376–390 : ill
https://doi.org/10.4337/9781788114899
book article
65
book article
The effect of consumer values on engagement and behavioral intent : moderating role of age
Kautish, Pradeep
;
Hollebeek, Linda Desiree
;
Khare, Arpita
;
Rather, Raouf Ahmad
Managing Disruptions in Business : Causes, Conflicts, and Control
2022
/
p. 263-289
https://doi.org/10.1007/978-3-030-79709-6_14
book article
66
journal article
The effect of social commerce attributes on customer engagement: an empirical investigation
Busalim, Abdelsalam
;
Hollebeek, Linda Desiree
;
Lynn, Theo
Internet research
2023
https://doi.org/10.1108/INTR-03-2022-0165
journal article
67
journal article EST
/
journal article ENG
The role of brand community identification and reward on consumer brand engagement and brand loyalty in virtual brand communities
Kaur, Harsandaldeep
;
Paruthi, Mandakini
;
Islam, Jamid Ul
;
Hollebeek, Linda Desiree
Telematics and informatics
2020
/
art. 101321, 11 p. . ill
https://doi.org/10.1016/j.tele.2019.101321
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journal article EST
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journal article ENG
68
book article
The role of consumer engagement in recovering online service failures : an application of service-dominant logic
Islam, Jamid Ul
;
Rahman, Zillur
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 456-469 : ill
https://doi.org/10.4337/9781788114899.00030
book article
69
journal article
The role of consumer speech acts in brand activism: A transformative advertising perspective
Fletcher-Brown, Judith
;
Middleton, Karen
;
Thompson-Whiteside, Helen
;
Turnbull, Sarah
;
Tuan, Annamaria
;
Hollebeek, Linda Desiree
Journal of Advertising
2024
/
20 p
https://doi.org/10.1080/00913367.2023.2288828
journal article
70
journal article EST
/
journal article ENG
Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad
;
Hollebeek, Linda Desiree
;
Islam, Jamid Ul
The service industries journal
2019
/
p. 519-540
https://doi.org/10.1080/02642069.2019.1570154
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journal article EST
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journal article ENG
71
journal article
Understanding the effects of firms' unresponsiveness on social media toward customer feedback on customers' engagement : the impact of ethnicity
Bozkurt, Siddik
;
Gligor, David
;
Hollebeek, Linda Desiree
;
Sumlin, Cameron
Journal of research in interactive marketing
2024
https://doi.org/10.1108/JRIM-09-2023-0317
journal article
72
journal article EST
/
journal article ENG
When gamification backfires : the impact of perceived justice on online community contributions
Leclercq, Thomas
;
Poncin, Ingrid
;
Hammedi, Wafa
;
Kullak, Aureliane
;
Hollebeek, Linda Desiree
Journal of Marketing Management
2020
/
p. 550-577
https://doi.org/10.1080/0267257X.2020.1736604
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journal article EST
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journal article ENG
73
journal article
Why switch? The role of customer variety-seeking and engagement in driving service switching intention
Menidjel, Choukri
;
Hollebeek, Linda Desiree
;
Urbonavicius, Sigitas
;
Sigurdsson, Valdimar
Journal of services marketing
2023
/
14 p
https://doi.org/10.1108/JSM-04-2022-0122
journal article
74
journal article EST
/
journal article ENG
Videogames-as-a-service : converting freemium- to paying-users through pop-up advertisement value
Hussain, Ali
;
Abbasi, Amir Zaib
;
Hollebeek, Linda Desiree
;
Schultz, Carsten D.
;
Ting, Ding Hooi
;
Wilson, Bradley
Journal of services marketing
2022
/
p. 398–415 : ill
https://doi.org/10.1108/JSM-05-2020-0164
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journal article EST
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journal article ENG
75
journal article EST
/
journal article ENG
Virtual reality through the customer journey : framework and propositions
Hollebeek, Linda Desiree
;
Clark, Moira K.
;
Andreassen, Tor W.
;
Sigurdsson, Valdimar
;
Smith, Dale L.G.
Journal of retailing and consumer services
2020
/
art. 102056
https://doi.org/10.1016/j.jretconser.2020.102056
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journal article EST
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journal article ENG
Number of records 76, displaying
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1.
Hollebeek, Linda Desiree
2.
Tell, Desiree von
3.
Bergkvist, Linda
4.
Eensaar, Linda
5.
Fransson, Linda
6.
Geddes, Linda
7.
Goncalves Veiga, Linda
8.
Hantrais, Linda
9.
Hints, Linda
10.
Järve, Linda
11.
Kask, Linda
12.
Kauškale, Linda
13.
Kilvits, Linda
14.
Kivistik, Linda
15.
Kongo, Linda
16.
Laikoja, Linda-Liis
17.
Lauluratas, Linda
18.
Mendel, Linda
19.
Mežule, Linda
20.
Paluteder, Linda Luise
21.
Puncule, Linda
22.
Pärn, Linda
23.
Rannak, Linda
24.
Raska, Linda
25.
Röhrle, Linda
26.
Sutt, Linda
27.
Tuubel, Linda
28.
Viitmaa, Linda
29.
Väli, Linda-Mari
CV
12
1.
Hollebeek, Linda Desiree
2.
Hollebeek, Linda
3.
Hollebeek, Linda D.
4.
Heinsaar, Linda
5.
Hints, Linda 1940
6.
Kilvits, Linda 1905-1999
7.
Kulvits, Linda
8.
Randma, Linda
9.
Reha, Linda 1934
10.
Reisenbuk, Linda
11.
Sutt, Linda 1990
12.
Vambola, Linda 1925
name of the person
6
1.
Hollebeek, Linda Desiree
2.
Hints, Linda, 1940-
3.
Madalik, Linda
4.
Paluteder, Linda Luise
5.
Sakala, Linda
6.
Sutt, Linda
subject term
2
1.
Linda, kaubanduse osaühisus
2.
Linda, laevaselts
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