Customer experience and commitment in retailing : does customer age matter?
author
Khan, Imran
Hollebeek, Linda Desiree
Fatma, Mobin
Islam, Jamid Ul
Riivits-Arkonsuo, Iivi
statement of authorship
Imran Khan, Linda D. Hollebeek, Mobin Fatma, Jamid Ul Islam, Iivi Riivits-Arkonsuo
source
Journal of Retailing and Consumer Services
publisher
Elsevier
journal volume number month
Vol. 57
year of publication
2020
pages
Art. nr. 102219
url
https://doi.org/10.1016/j.jretconser.2020.102219
subject term
kliendid
jaekaubandus
kliendilojaalsus
brändid
vanus
keyword
Affective/calculative commitment
age
Brand loyalty
Customer experience
ISSN
0969-6989
notes
Bibliogr.: 80 ref
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
https://www.scopus.com/sourceid/22992
https://www.scopus.com/record/display.uri?eid=2-s2.0-85087859369&origin=inward&txGid=845f81c8b4fd2050e5e9c1d51946236e
WOS
https://jcr.clarivate.com/jcr-jp/journal-profile?journal=J%20RETAIL%20CONSUM%20SERV&year=2022
https://www.webofscience.com/wos/woscc/full-record/WOS:000572989000013
category (general)
Business, management and accounting
Äri, juhtimine ja raamatupidamine
category (sub)
Business, management and accounting. Marketing
Äri, juhtimine ja raamatupidamine. Turundus
quartile
Q1
TalTech department
ärikorralduse instituut
language
inglise
Reserch Group
Marketing research group