Customer experience and commitment in retailing : does customer age matter?
author
Khan, Imran
Hollebeek, Linda Desiree
Fatma, Mobin
Islam, Jamid Ul
Riivits-Arkonsuo, Iivi
statement of authorship
Imran Khan, Linda D. Hollebeek, Mobin Fatma, Jamid Ul Islam, Iivi Riivits-Arkonsuo
source
Journal of Retailing and Consumer Services
publisher
Elsevier Ltd
journal volume number month
Vol. 57
year of publication
2020
pages
Art. nr. 102219
url
https://doi.org/10.1016/j.jretconser.2020.102219
subject term
kliendid
jaekaubandus
kliendilojaalsus
brändid
vanus
keyword
Affective/calculative commitment
age
Brand loyalty
Customer experience
ISSN
0969-6989
notes
Bibliogr.: 80 ref
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
Journal metrics at WOS
Article at Scopus
WOS
Journal metrics at WOS
Article at WOS
category (general)
Business, management and accounting
en
Äri, juhtimine ja raamatupidamine
et
category (sub)
Business, management and accounting. Marketing
en
Äri, juhtimine ja raamatupidamine. Turundus
et
kvartiil
Q1
TTÜ department
ärikorralduse instituut
language
inglise
Uurimisrühm
Marketing research group