print

Development of SCOR database for digitalisation of supply chain customer feedback analysis

author
Maas, Rene
Karaulova, Tatjana
Shevtshenko, Eduard
Popell, Janek
Raji, Ibrahim Oluwole
statement of authorship
Rene Maas, Tatjana Karaulova, Eduard Shevtshenko, Janek Popell, Ibrahim Oluwole Raji
source
Engineering economics
publisher
Kauno Technologijos Universitetas
journal volume number month
vol. 34, 4
year of publication
2023
pages
p. 439-455 : ill
url
https://doi.org/10.5755/j01.ee.34.4.31618
subject term
klienditeenindus
digitaliseerimine
usaldusväärsus
tarnekett
teenuste kvaliteet
keyword
Bayesian belief network (BBN)
case base reasoning (CBR)
customer service quality
digitalisation
key performance indicators (KPIs)
reliability
supply chain (SC)
supply chain operations reference (SCOR) model
ISSN
1392-2785
notes
Bibliogr.: 58 ref
Open Access
Open Access
scientific publication
teaduspublikatsioon
classifier
1.1
Scopus
Journal metrics at Scopus
Article at Scopus
WOS
Journal metrics at WOS
Article at WOS
category (general)
Engineering
Economics, econometrics and finance
Business, management and accounting
category (sub)
Engineering. Engineering (miscellaneous)
Economics, econometrics and finance. Economics and econometrics
Business, management and accounting. Business and international management
kvartiil
Q2
TTÜ department
mehaanika ja tööstustehnika instituut
language
inglise
Maas, R., Karaulova, T., Shevtshenko, E., Popell, J., Raji, I.O. Development of SCOR database for digitalisation of supply chain customer feedback analysis // Engineering economics (2023) vol. 34, 4, p. 439-455 : ill. https://doi.org/10.5755/j01.ee.34.4.31618