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journal article EST / journal article ENG

Development of SCOR database for digitalisation of supply chain customer feedback analysisMaas, Rene; Karaulova, Tatjana; Shevtshenko, Eduard; Popell, Janek; Raji, Ibrahim OluwoleEngineering economics2023 / p. 439-455 : ill https://doi.org/10.5755/j01.ee.34.4.31618 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
2

journal article EST / journal article ENG

Digitalisation of Supply Chain management system for customer quality service improvementŠevtšenko, Eduard; Maas, Rene; Murumaa, Lea; Karaulova, Tatjana; Raji, Oluwole Ibrahim; Popell, JanekJournal of machine engineering2022 / p. 78-90 : ill https://doi.org/10.36897/jme/147803 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
3

book article EST / book article ENG

Supply chain quality improvement based on customer complianceMaas, Rene; Shevtshenko, Eduard; Karaulova, TatjanaTechnological Innovation for Connected Cyber Physical Spaces : 14th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2023, Caparica, Portugal, July 5–7, 2023 : proceedings2023 / p. 230 - 242 https://doi.org/10.1007/978-3-031-36007-7_17 Conference Proceedings at Scopus Article at Scopus

book article EST / book article ENG

Number of records 3, displaying 1 - 3

1. customer service quality
2. quality of service
3. quality of service (QoS)
4. quality-of-service
5. service quality
6. bank-customer relationships
7. customer activity cycle
8. customer advocacy
9. customer brand engagement
10. customer cocreation
11. customer compatibility level
12. customer engagement
13. customer engagement (behavior)
14. customer engagement (CE)
15. customer engagement scale
16. customer engagement value
17. customer experience
18. Customer experience (CX)
19. customer insights
20. customer installation
21. customer journey
22. customer journey (CJ)
23. customer knowledge sharing
24. customer learning
25. customer loyalty
26. customer loyalty intent
27. customer relationship management (CRM)
28. customer satisfaction
29. customer survey
30. customer trust
31. customer value
32. customer values
33. customer-based brand equity
34. perceived customer value theory
35. student-customer orientation
36. airport level of service
37. ancillary service
38. BaaS (Backend-as-a-service)
39. barriers to health care service
40. building service system
41. building service systems
42. civil service
43. civil service reform
44. civil service training
45. civil service turnover
46. civil-service training
47. Closed Childcare Institution Service
48. Community pharmacy service
49. context-specific public service delivery
50. Copernicus Marine Environment Monitoring Service
51. Copernicus Marine Service (CMEMS)
52. Database-as-a-Service (DBaaS)
53. DBaaS (Database-as-a-Service)
54. debt service-to-income ratio
55. Denial of Service (DoS) attack
56. denial of service attacks
57. digital product-service systems
58. ecosystem service
59. emergency medical service
60. energy-as-a-service
61. enterprise service bus
62. equality-of-service (EoS)
63. FaaS (Function-as-a-service)
64. FinTech service
65. frequency regulation service~(FRS)
66. governance-as-a-service
67. guided in-service learning
68. hierarchical service models
69. IaaS (Infrastructure-asa-Service)
70. ICT-based service solutions for senior citizens
71. integrated energy service provider (IESP)
72. integrated service delivery
73. knowledge-intensive business service (KIBS)
74. knowledge-intensive service activities (KISA)
75. library service
76. manufacturing and service organizations
77. mobility as a service
78. online service
79. optical spectrum as a service
80. optical spectrum-as-a-service
81. personalized service
82. platform-mediated service
83. proactive public service
84. proactive service recovery
85. product and service development
86. public service
87. public service automation
88. public service bargain
89. public service cuts
90. public service delivery
91. public service innovation
92. public service modernization
93. public service motivation
94. Public Service Obligations
95. public service provision
96. recreational ecosystem service
97. senior civil service
98. service
99. service agent
100. service and product design
101. service communication
102. service delay
103. service delivery
104. service design
105. service design (SD)
106. service ecosystems
107. Service Failure
108. service function chaining
109. service grid
110. service innovation
111. service innovativeness
112. service interactions
113. service life
114. service meshes
115. service migration
116. service models
117. service orientation
118. service outsourcing
119. service parks
120. service placement
121. service plan
122. service provision
123. service provisioning
124. service recovery
125. service robot
126. service robots
127. service supply chain
128. service value
129. Service-Dominant logic
130. service-level agreements
131. service-oriented architecture
132. service-oriented architectures
133. service-oriented business process management
134. shared service center
135. shared service center (SSC)
136. shared service centres
137. smart service value (SSV)
138. social service robots
139. state fire and rescue service (SFRS)
140. storage as a service
141. synthesis on hierarchical service models
142. system of branded automotive service
143. the debt service ratio
144. universities’ community service
145. water service
146. web service
147. web service annotation
148. web service composition
149. (Non-)essential service
150. air quality
151. air quality index
152. ambient air quality
153. analytical quality by design
154. annotation quality
155. automated quality assessment
156. banking services range and quality
157. bioindication of water quality
158. brand relationship quality
159. building quality
160. construction quality
161. contribution to power quality deterioration
162. credit quality
163. data quality
164. data quality management
165. data quality maturity model
166. design for quality
167. design quality
168. different peat quality classes
169. disclosure quality
170. dynamic quality
171. education quality
172. electrical power quality
173. financial reporting quality (FRQ)
174. food quality
175. glomerular filtration quality
176. Glue line quality
177. health-related quality of life
178. indoor environment quality (IEQ)
179. indoor air quality
180. indoor environmental quality
181. installation quality
182. institutional quality
183. institutional quality and design
184. labour quality
185. light quality
186. link quality and jitter
187. marine water quality
188. microclimate quality
189. MRI image quality
190. network quality
191. on-site quality commission
192. power quality
193. power quality benchmarking
194. power quality case study
195. Power Quality Disturbances (PQD)
196. power quality disturbances (PQDs)
197. power quality legislation
198. power quality measurement
199. power quality measurement equipment
200. power quality measurements
201. power quality monitoring
202. power quality parameters
203. PQ (Power Quality)
204. PQM (Power Quality Monitoring)
205. product quality
206. quality
207. quality assessment
208. quality assurance
209. quality assurance and control
210. quality award process
211. quality commission
212. quality commission of nZEB renovation
213. quality control
214. quality control plan
215. quality education
216. quality evaluation of scientific information
217. quality food labels
218. Quality Function Deployment matrix
219. quality improvement
220. quality in higher education
221. quality in technical teacher education
222. quality indicators
223. quality lipid replacement
224. quality management
225. quality modelling
226. quality monitoring
227. quality of a multilayered education process
228. quality of care
229. quality of health care
230. quality of higher education
231. quality of life
232. quality of management
233. quality of supply
234. quality of work life
235. quality of works
236. quality performance measurement
237. quality system
238. quality-by-design
239. relationship quality
240. reservoir quality
241. river water quality
242. sediment quality
243. self-assessed quality of life
244. signal quality assessment
245. software quality
246. stormwater quality
247. stormwater water quality
248. supply voltage quality
249. total quality management
250. Water quality
251. water quality Baltic Sea
252. water quality indicators
253. water quality monitoring
254. voltage quality
255. voltage quality improvement

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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