Exploring and validating social identification and social exchange-based drivers of hospitality customer loyalty

statement of authorship
Raouf Ahmad Rather, Linda D. Hollebeek
journal volume number month
vol. 31, 3
year of publication
pages
p. 1432-1451
ISSN
0959-6119
notes
Bibliogr.: 86 ref
scientific publication
teaduspublikatsioon
language
inglise
keyword
customer loyalty
social identity theory
Reserch Group
Rather, R., Hollebeek, L. Exploring and validating social identification and social exchange-based drivers of hospitality customer loyalty // International journal of contemporary hospitality management (2019) vol. 31, 3, p. 1432-1451. https://doi.org/10.1108/IJCHM-10-2017-0627