Exploring and validating social identification and social exchange-based drivers of hospitality customer loyalty
statement of authorship
Raouf Ahmad Rather, Linda D. Hollebeek
journal volume number month
vol. 31, 3
year of publication
pages
p. 1432-1451
ISSN
0959-6119
notes
Bibliogr.: 86 ref
scientific publication
teaduspublikatsioon
language
inglise
subject term
keyword
customer loyalty
social identity theory
classifier
kvartiil
category (general)
TTÜ department
Reserch Group
Rather, R., Hollebeek, L. Exploring and validating social identification and social exchange-based drivers of hospitality customer loyalty // International journal of contemporary hospitality management (2019) vol. 31, 3, p. 1432-1451.